> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.omegatheme.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 🚀About Omega Messenger & WhatsApp chat

| Omega Messenger & WhatsApp Chat is an app that allows you to flexibly set up chat platforms on your store. This enables customers to choose their preferred live chat platform, helping to increase sales conversions and customer satisfaction.

Omega Messenger & WhatsApp Chat provides many powerful features:

* Diverse choices with 20+ chat channels
    
* Easy to customize and configure
    
* Set device target, page target, and working time
    
* Facebook Messenger & WhatsApp message box
    
* Detailed statistics on clicks on chat buttons


|| Other must-have apps from Omega team:

* [Synctrack Order Tracking](https://apps.shopify.com/omega-order-tracking?utm_campaign=crs&utm_source=synctrack&utm_medium=docs): Track all orders in one portal. Notify shipping status to buyers
    
* [Synctrack Estimated Delivery Date](https://apps.shopify.com/omega-estimated-shipping-date?utm_campaign=crs&utm_source=synctrack&utm_medium=docs): Show EDD to let the customer know when to expect their package & build trust.
    
* [Synctrack Returns](https://apps.shopify.com/omega-returns-drive?utm_campaign=crs&utm_source=synctrack&utm_medium=docs): Make returns and exchanges seamless with a branded return portal