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> Use this file to discover available pages before exploring further.
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# Action After Block

When a customer reaches a quantity limit (minimum, maximum, or multiples), you don't have to settle for a simple error message. The **After Block Action** feature allows you to guide your customers toward alternative solutions, helping you retain sales and improve the user experience even when a limit is hit.

### Action types

1. None (Show message only)
 This is the default setting. The app will only display the warning message you configured in the *Message settings* tab. No additional buttons or alternative flows will be shown.

2. Notify me (Waitlist)
Perfect for high-demand or limited-edition items. This option allows customers to express interest even if they cannot purchase more at the moment.
* **Button Customization:** Customize the **Button label** (e.g., "Join Waitlist"), **Button color**, and **Text color** to match your store’s theme.
* **Redirect to a custom link:** Send customers to a specific landing page or an external signup form.
* **Open waitlist popup:** Trigger a clean, professional popup directly on the product page. You can customize the **Header**, **Description**, and **Email placeholder** text.


![The "Notify me (Waitlist)" settings panel showing button label, button color, and text color inputs, along with options to redirect to a custom URL or open a waitlist popup with customizable header, description, and email placeholder fields.](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/anh-man-hinh-2026-04-10-luc-14_1jsf3ow.png)
3. Recommend products
Don't let a "block" be the end of the customer's journey. Suggest alternative products they might enjoy.

* **Recommendation Heading:** Set a catchy title like "You might also like" or "Explore similar items."
* **Product Selection:**  **Select specific products:** Manually pick products you want to promote as alternatives. **Select a collection:** Automatically pull items from a specific collection.


![The "Recommend products" settings panel showing a recommendation heading field and two product selection options: select specific products manually or select a collection to pull items from automatically.](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/anh-man-hinh-2026-04-10-luc-14_pzp4dj.png)

* **Display Settings:** Choose between a **Slider** or **Grid** layout. You can also toggle the visibility of **variant selectors**, **quantity inputs**, and **compare-at prices** for the recommended items.


![The recommended products display settings showing a Slider vs Grid layout choice, with visibility toggles for variant selectors, quantity inputs, and compare-at prices.](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/anh-man-hinh-2026-04-10-luc-14_jtk7dc.png)

![A storefront product page preview showing recommended alternative products displayed to a customer after hitting a purchase limit block.](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/anh-man-hinh-2026-04-10-luc-14_j8bukh.png)


4. Contact us
Ideal for B2B or Wholesale merchants. If a customer wants to buy more than your limit allows, give them a direct line to negotiate or inquire about bulk pricing.

* **Message & Link:** Use the `{contact_link}` placeholder to embed a clickable link within your message.
* **Communication Channels:** Select your preferred way to be reached:
* **Redirect to a URL:** Link to your store's Contact Us page.
* **Send an email:** Pre-fill your support email address.
* **Call a phone number:** Allow mobile users to call you with one tap.
* **Message on WhatsApp:** Start a chat conversation instantly.


![The "Contact us" settings panel showing the message field with the {contact_link} placeholder and four communication channel options: redirect to a URL, send an email, call a phone number, and message on WhatsApp.](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/anh-man-hinh-2026-04-10-luc-14_eu8ke5.png)