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# Add an exception date

# Add an exception date

Open a special operating day that isn't part of your regular working days — for peak seasons when you want to take extra orders.

|| Available on all plans. Applies to shipping, pickup, and delivery.



## Overview

An exception date makes a normally-closed day available for fulfillment. Example: you normally operate Monday–Friday, but during BFCM/Christmas/New Year you add Sunday so you can handle more orders.

|| Adding an exception date only opens that day for new orders — it doesn't change anything else.



## Before you start

* The method (Shipping, Pickup, or Delivery) is enabled with a scheduling rule.



## How to add an exception date

Here's how, step by step:

### Step 1: Open the method rule

Go to the method you want to add a special working day for.

![Step 1: Open the method rule](IMAGE_URL_STEP_1)

### Step 2: Add the exception date

Add the date(s) that fall outside your regular working days but should be available.

![Step 2: Add the exception date](IMAGE_URL_STEP_2)



## How it looks on the storefront

The added date becomes selectable in the calendar even though it's outside your normal working days.

![Exception date available on storefront](IMAGE_URL_STOREFRONT)



## Common scenarios

### Peak-season Sunday

Open Sundays during the holidays to capture extra demand.

### One-off event day

Add a single special day (e.g., a market or pop-up) to your calendar.

### Catch-up day

Open an extra day after a closure to clear backlog.



## Configuration options

| Option | Description | Notes |
| ---- |
| Exception date | Opens a non-working day for fulfillment | Per method rule |



## Tips & Best practices

|| Exception date is the opposite of a blackout — use it to *open* days, and [blackout dates](https://help.omegatheme.com/en/article/how-to-block-dates-from-calendar-jh27z7/) to *close* them.

| Pair an exception date with [order limits](https://help.omegatheme.com/en/article/how-to-limit-orders-xiw9n0/) so the extra day doesn't overload your team.



## Troubleshooting

### The exception day isn't selectable?

Confirm it's added to the correct method's rule, isn't also in blackout dates, and falls within the future-order window.

### It opened for the wrong method?

Exception dates are per method — add it to each method you intend.



## FAQ

### Can I open a day for specific products only?

Use an [override](https://help.omegatheme.com/en/article/how-to-override-schedule-for-exception-products-ubnc4f/) with a "specific available date" for those products.

### How do I remove it?

Delete the exception date from the rule and save.



## Related articles

* [Block dates from calendar](https://help.omegatheme.com/en/article/how-to-block-dates-from-calendar-jh27z7/) — Close days instead *(Schedule & Availability)*
* [Override schedule for exception products](https://help.omegatheme.com/en/article/how-to-override-schedule-for-exception-products-ubnc4f/) — Open a day for some products *(Schedule & Availability)*



||| If you need further assistance, feel free to reach out to us via live chat or email at contact@omegatheme.com. We're happy to help!