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# Auto-block visitors placing fraud orders

## Overview

**Auto-block visitors placing fraud orders** adds the IP address of every new high-risk order to your Blacklist, so the same visitor cannot come back and place another one. It follows the **Order type** Shopify gives each order, and you do not have to create any rules yourself. The card lives under **Fraud Filters**, next to **Risk-based actions**.

## What you'll learn

* [Requirement](#2-requirement)
* [How to enable Auto-block visitors placing fraud orders?](#2-how-to-enable-auto-block-visitors-placing-fraud-orders)
* [How it works?](#2-how-it-works)
* [Finding the rules this feature created](#2-finding-the-rules-this-feature-created)
* [Who can use this feature?](#2-who-can-use-this-feature)

## Requirement

| Fraud Filters must be turned on. See [A complete guide: Fraud Filters](https://help.omegatheme.com/en/article/a-complete-guide-fraud-filters-1easbwa/).

## How to enable Auto-block visitors placing fraud orders?

**Step 1:** Open **Fraud Filters** in the Blockify sidebar.

**Step 2:** Find the **Auto-block visitors placing fraud orders** card and switch it on. If Blockify asks for permission to see your orders, approve it.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/20250908-131926_1f22ahi.png)

There is nothing else to set up. Switch the card off at any time to stop Blockify adding new rules; rules already added stay in your Blacklist.

## How it works?

* Each time Shopify rates a new order **High risk**, Blockify creates a Block rule for the order's IP address in **Block & Re-director > Blacklist**. From then on, anyone visiting from that IP address sees your blocking page.
* Only orders placed after you switch the feature on count. IP addresses from earlier high-risk orders are not added; use **Block IP** in the order list if you want to block them by hand.
* Medium-risk and low-risk orders never create rules.
* The order itself is not changed. To cancel or flag it as well, set that up in [Configure risk-based actions for fraud orders](https://help.omegatheme.com/en/article/configure-risk-based-actions-for-fraud-orders-f6ntu0/).

| Important: The **Fraud order score** and **Order type** come from Shopify's own fraud check. Blockify blocks the IP address based on Shopify's rating; it does not rate orders itself.

| Important: If you move to a plan that does not include this feature, it stops creating rules. Rules it already created remain in your Blacklist.

## Finding the rules this feature created

Every rule added by this feature shows **Auto-block** in the **Source** column of the **Blacklist** tab, followed by the name of the order that led to it. Click the order name to open that order in Shopify.

**Step 1:** Open **Block & Re-director > Blacklist**.

**Step 2:** Click **Manage filter**, choose **Source** and select **Auto-block**. The list now shows only the rules this feature created.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv30215d1081940d-eacd-4948-b_m49e07.png)

These are ordinary IP address rules: you can edit, disable or delete them like any other rule. See [A complete guide: Block and Redirect rules](https://help.omegatheme.com/en/article/a-complete-guide-block-redirect-rules-1f1wr1i/).

## Who can use this feature?

Available on the **Enterprise** plan and above.

## FAQs

1. **Does this cancel the high-risk order?**
No. It only stops that IP address from visiting again. Use **Risk-based actions** to cancel or flag the order itself.

2. **A real customer was blocked. What do I do?**
Open **Block & Re-director > Blacklist**, filter by **Source** > **Auto-block** (or search for their IP address), and delete the rule, or add the IP address to the **Whitelist** tab so it is never blocked again.

3. **Will it block the IP address of an order I placed myself to test?**
Yes, if Shopify rates that order **High risk**. Delete the rule afterwards, or add your IP address to the **Whitelist** tab first.