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# Auto-detect the nearest pickup location

# Auto-detect the nearest pickup location

For stores with several pickup points, automatically suggest the location closest to the customer — so they don't have to scan a long list.

|| This feature requires the **Smart** plan or above.



## Overview

When you run multiple pickup locations, **auto-detect nearest pickup** picks the closest one for the customer based on their location, streamlining the choice. They can still switch to another location.

|| This only changes which location is suggested first — it doesn't restrict which locations customers can pick.



## Before you start

* You're on the Smart plan or above.
* You have **multiple pickup locations** — see [Manage your locations](#).



## How to enable it

Here's how, step by step:

<!-- EDITOR: thay IMAGE_URL_STEP_N bằng URL ảnh screenshot (kéo-thả ảnh vào Crisp editor hoặc dùng link CDN có sẵn) -->

### Step 1: Open the setting

Go to **General settings** and find **Auto-detect nearest pickup**.

![Step 1: Open auto-detect nearest pickup](IMAGE_URL_STEP_1)

### Step 2: Turn it on and save

Enable the option and save.

![Step 2: Enable and save](IMAGE_URL_STEP_2)



## How it looks on the storefront

The pickup picker highlights/selects the location nearest the customer first; they can change to another if they prefer.

![Nearest pickup suggested on storefront](IMAGE_URL_STOREFRONT)



## Common scenarios

### Chain with many branches

Surface the closest branch automatically so customers don't scroll a long list.

### Regional pickup points

Help customers land on the right local point without guessing.



## Configuration options

| Option | Description | Plan | Notes |
| ---- |
| Auto-detect nearest pickup | Suggests the closest location first | Smart+ | Customer can still switch |



## Tips & Best practices

|| Most useful with several pickup locations — with one location there's nothing to detect.

| Keep location addresses accurate so "nearest" is calculated correctly.



## Troubleshooting

### It isn't suggesting the right location?

Confirm each location's address is accurate; detection relies on correct addresses.

### The option is disabled?

It requires the Smart plan or above.



## FAQ

### Does this stop customers choosing another location?

No — it only suggests the nearest; customers can switch.

### How do I turn it off?

Disable "Auto-detect nearest pickup" in General settings.



## Related articles

* [Manage your locations](#) — Set up your pickup points *(Locations)*
* [Set up pickup & delivery per location](#) — Configure each location *(Locations)*



||| If you need further assistance, feel free to reach out to us via live chat or email at contact@omegatheme.com. We're happy to help!
