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# Block or redirect by country

## Overview

Stop or redirect shoppers from countries you don't sell to, or keep only the countries you serve and block or redirect everyone else. Blockify works out a visitor's country from their IP address. Rules live in **Block & Re-director > Blacklist** under **Block location** or **Redirect location**.

## What you'll learn

* [How to block or redirect a country?](#2-how-to-block-or-redirect-a-country)
* [Block mode options](#2-block-mode-options)
* [Redirect mode options](#2-redirect-mode-options)
* [The order Blockify checks your rules](#2-the-order-blockify-checks-your-rules)
* [Who can use this feature?](#2-who-can-use-this-feature)

## How to block or redirect a country?

**Step 1:** Open **Block & Re-director > Blacklist**, choose **Block** or **Redirect**, then click **Block location** or **Redirect location**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/20250908-162027_1xzqax.png)

**Step 2:** Set the status: **Enable** applies the rule on save, **Disable** stores it without applying it.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1rdyjh8.png)

**Step 3:** Redirect rules only: fill in **Redirect to** (**External URL** or **Shopify Market**) and **Displayed name (optional)**. See [Use a Shopify Market as your redirect destination](https://help.omegatheme.com/en/article/a-complete-guide-block-redirect-rules-1f1wr1i/).

**Step 4:** Under **Select condition**, pick **Country**, choose a mode (below), select the countries and click **Save**.

## Block mode options

**Block mode** has two choices.

| Block mode | What it does | Country picker | Plan |
|---|---|---|---|
| **Block specific countries** | Blocks the countries you select | **Select countries to block**: countries or a predefined region (EU countries, Non EU countries, Non US countries, Africa countries, Non Africa countries, Non AUS countries) | All plans |
| **Block all except** | Blocks every country except the ones you select | **Select countries to ALLOW (everyone else is blocked)**; no country groups in this mode | Paid plans |

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv30210bad0582e7-84c5-4e0a-a_1espga2.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv30210b8c22b9b7-34c4-4a76-9_185a5ng.png)

| Important: **Block all except** shows a banner such as "This will block visitors from all countries except Australia. Make sure this is intentional." Make sure your own country is in the allowed list.

## Redirect mode options

**Redirect mode** mirrors the block modes; matching visitors go to the destination in **Redirect to**.

| Redirect mode | What it does | Country picker |
|---|---|---|
| **Redirect specific countries** | Redirects the countries you select | **Select country** |
| **Redirect all except** | Keeps the selected countries on this store, redirects everyone else | **Select countries to KEEP on this store (everyone else is redirected)** |

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/20250910-112628_vv908d.png)

The rule list shows a **Redirect all except** rule's countries under **Countries kept on this store**. Only one such rule can exist; if one is saved, Blockify asks you to edit it instead.

## The order Blockify checks your rules

With several country redirect rules, check the **Evaluation order** column of the rule list in **Block & Re-director > Blacklist**. It shows the order Blockify checks your rules of each type; the first rule a visitor matches wins, and Blockify sets the order. A rule an earlier rule already covers shows a **Never reached** badge in its **Description** ("Rule 1 already redirects visitors from France, so they never reach this rule."); a partial overlap shows "Visitors from Canada are redirected by rule 1 first."

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/block-or-redirect-by-country-0_1ylfs73.png)

## Who can use this feature?

Specific-country rules are available on all plans (Free plan: 2 active rules). **Block all except** is available on paid plans.

## FAQs

1. **How do I allow only one country to access my store?**
Use **Block all except** with that country selected. See [How to allow only one country to access my store?](https://help.omegatheme.com/en/article/how-to-allow-only-one-country-to-access-my-store-f33d5p/).

2. **I blocked my own country and cannot open my store. What now?**
Use the **Admin's access URL** in **Settings > General settings** or whitelist your IP. See [How can I access my store if I have blocked my own country?](https://help.omegatheme.com/en/article/how-can-i-access-my-store-if-i-have-blocked-my-own-country-ae313d37-1ibz4bf/).

3. **Why is a rule marked Never reached?**
An earlier rule in the **Evaluation order** column already redirects every country in it. Edit or delete one of the two rules.