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# Configure Spy extensions blocker

## Overview

Stop competitors from spying on your best sellers. **Spy extensions blocker** blocks visitors who have a competitor-research browser add-on (extension) such as PPSPY or Minea. These tools show your best sellers, sales volume, suppliers and installed apps to anyone who visits your store. You turn it on in **Settings > Bot Mitigator**.

## What you'll learn

* [How to enable Spy extensions blocker?](#2-how-to-enable-spy-extensions-blocker)
* [How it works?](#2-how-it-works)
* [Who can use this feature?](#2-who-can-use-this-feature)

## How to enable Spy extensions blocker?

Step 1: Go to **Settings > Bot Mitigator**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/settings-02-bot-mitigator-tab_1bahnbm.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1g9bp0l.png)

Step 2: Scroll to the **Spy extensions blocker** card and turn the switch to **On**. The card reads "Turn on to automatically block visitors who use spy extensions to track your store's products, sales and apps."

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_9b0jx.png)

Step 3: Click **Save**. To turn the protection off, switch it off and save again.

## How it works?

* While the switch is on, a visitor using one of the supported extensions sees your blocking page (set under **Settings > Blocking template**) instead of the store.
* Only visitors with a supported extension installed are blocked. Shoppers without one can shop as usual.
* The card shows a **Beta** tag: we add new spy tools to the list regularly as they appear.

### Supported extensions

| Extension |
|---|
| PPSPY |
| Koala Inspector |
| Winning Hunter |
| Minea |
| Dropship.io |
| TrendTrack |
| SimplyTrends |
| UNISPY |
| ShopifyHunt |

### Requesting a new extension

If you find a spy tool that is not on the list, click **Request to block a new extension here.** under the card and tell us its name. Our team reviews each request and adds new extensions for all stores.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_3zvkec.png)

## Who can use this feature?

Available on the **Free** plan and above.

## FAQs

1. **Does this hide my store from competitors completely?**

No. It blocks visitors who use one of the supported extensions. A competitor browsing without an extension can still see your public pages. Combine it with **Settings > Content protection** to deactivate right-click, inspect and copy shortcuts.

2. **Will the blocker slow down my store?**

No. Shoppers without a spy extension see no difference.

3. **Can I see who was blocked by this feature?**

Open **Analytics**, go to the blocked visitors log and filter **Block reason** by spy extension for your date range.

4. **The tool I use for my own research is blocked on my store. What can I do?**

Whitelist your own IP address in **Block & Re-director > Whitelist**. This blocker always lets whitelisted visitors through.