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# Confirm the selected schedule in the order confirmation email


# Confirm the selected schedule in the order confirmation email

Show the chosen delivery/pickup date and time in Shopify's order confirmation email by adding a small snippet to the template.

|| Available on all plans.



## Overview

Shopify's order confirmation email doesn't show the DingDoong schedule by default. Pasting a short Liquid snippet into the template surfaces the selected date, time, and method as "Additional details".

||| If you've already heavily customized your order confirmation email, the snippet may not slot in cleanly — contact us for help.



## Before you start

* You can edit Shopify notification templates (**Settings → Notifications**).



## How to set it up

Here's how, step by step:


### Step 1: Copy the snippet

Copy the DingDoong "Additional details" Liquid snippet (provided in-app / by support). It loops the order attributes and prints the schedule, hiding internal fields.

```
<table>
                      <tr>
                        <td class="customer-info__item">
                          <h4>Additional details</h4>
                                <p>
{% assign method = '' %}
{% for attribute in attributes %}
  {% if attribute.first == 'ot_channel' %}
    {% assign method = attribute.last %}
    {% break %}
  {% endif %}
{% endfor %}
{% capture translations %}
  {% if method contains 'pickup' %}
    Pickup date::date123
    Pickup time::time123
    Location::Location123
    Address::Location123
    Collector's name::Name123
    Recipient's name::Name123
    Recipient's phone::Phone123
    Updated date::Updated date123
    Updated time::Updated time123
    Updated location::Updated location123
    Updated address::Updated address123
  {% elsif method contains 'local' %}
    Local delivery date::Date123
    Local delivery time::Time123
    Address::Address123
    Location::Location123
    Recipient's name::Name123
    Recipient's phone::Phone123
    Updated date::Updated date123
    Updated time::Updated time123
  {% else %}
    Shipping date::Date123
    Shipping time::Time123
    Address::Address123
    Location::Location123
    Recipient's name::Name 123
    Recipient's phone::Phone123
    Updated date::Updated date123
    Updated time::Updated time123
  {% endif %}
{% endcapture %}
{% assign translationList = translations | strip | split: '
' %}
{% for attribute in attributes %}
  {% assign attributeName = attribute | first %}
  {% assign attributeValue = attribute | last %}
  {% unless attributeName == 'delivery_date_origin'
        or attributeName == 'ot_channel'
        or attributeName == 'ot_location_id'
        or attributeName == 'ot_surcharge'
        or attributeName == 'ot_rate_widget_active'
        or attributeName == '__checkout_time'
        or attributeName == '__date'
        or attributeName == '__channel'
        or attributeName == '__setting'
        or attributeValue == '_'
        or attributeValue == ''
  %}
    {% assign label = attributeName %}
{% assign nameNorm = attributeName | replace: '&#39;', "'" | replace: '&#x27;', "'" | replace: '&amp;', '&' %}
{% for t in translationList %}
  {% assign pair = t | strip | split: '::' %}
  {% assign keyNorm = pair[0] | replace: '&#39;', "'" | replace: '&#x27;', "'" | replace: '&amp;', '&' %}
  {% if nameNorm == keyNorm %}
    {% assign label = pair[1] %}
    {% break %}
  {% endif %}
{% endfor %}
    {{ label }}: {{ attributeValue }}<br>
  {% endunless %}
{% endfor %}
</p>
                        </td>
                      </tr>
                    </table>
```



### Step 2: Open the Order confirmation template

Go to **Shopify Settings → Notifications → Customer notifications → Order confirmation → Edit code**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1dl76ak.png)

### Step 3: Find "Shipping method"

Use Ctrl/Cmd + F to find **Shipping method** in the template.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_649yfj.png)

### Step 4: Paste under the </tr>

Paste the snippet right after that `</tr>`, save, and send yourself a test order email to confirm.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_gm25ce.png)


## How it looks

The confirmation email shows an "Additional details" block with the selected date, time, and method.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv30211t294efeee-fff4-400f-8_kxddy1.jpg)


## Common scenarios

### Standard Shopify email

Paste the snippet as above — works out of the box.

### Customized email template

If your template is heavily modified, contact us so we can place the snippet correctly.



## Tips & Best practices

|| Always send a test order after pasting — confirmation emails are hard to "preview" accurately without a real order.

| Keep the `{% comment %}Start/End Omega{% endcomment %}` markers so you (or support) can find and update the snippet later.



## Troubleshooting

### Date/time doesn't appear?

You may have a customized template — contact us. Also confirm the order actually carries a DingDoong schedule.



## FAQ

### Does this affect other emails?

No — it only edits the order confirmation template.

### How do I remove it?

Delete the snippet between the Start/End Omega markers and save.



## Related articles

* [Email & notifications overview](https://help.omegatheme.com/en/article/email-notifications-overview-1oubpuk/)— All emails + sender verification *(Email & Notifications)*
* [Add selected date and time on the Thank you & Order status page](https://help.omegatheme.com/en/article/how-to-add-selected-date-and-time-on-thank-you-page-order-status-page-1e11sdo/) — Show it post-purchase instead *(Get Started)*



||| If you need further assistance, feel free to reach out to us via live chat or email at contact@omegatheme.com. We're happy to help!