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> Use this file to discover available pages before exploring further.
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# Customize your blocking page with HTML

## Overview

You can add line breaks, bold text and a contact link to the **Title** and **Description** of your blocking page, instead of one block of plain text. You do this with HTML tags: short codes in angle brackets, such as `<b>` for bold. For templates, colours, logo and CSS see [A complete guide: Customize your blocking page](https://help.omegatheme.com/en/article/a-complete-guide-customize-your-blocking-page-e7k9n7/).

## What you'll learn

* [How to add HTML to your blocking page?](#2-how-to-add-html-to-your-blocking-page)
* [Supported HTML tags](#2-supported-html-tags)
* [How to hide the blinking cursor on the Pixel template?](#2-how-to-hide-the-blinking-cursor-on-the-pixel-template)
* [Who can use this feature?](#2-who-can-use-this-feature)

## How to add HTML to your blocking page?

Step 1: Go to **Settings > Blocking template** and click **Edit template**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_hr337h.png)

Step 2: Open the **Style** tab. It has a **Title** section and a **Description** section, each with its own **Text** box.

Step 3: Type your message, with HTML tags, into the **Text** box. Use HTML mainly in **Description** (up to 256 characters). **Title** is limited to 64 characters, and the tags count toward that limit.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_61j0j2.png)

Example for **Description**:

```
Access to this store is currently restricted.<br>
<b>If you think this is a mistake, please contact us.</b>
```

Step 4: Click **Save**, then open your store from a blocked IP address, or create a short-term test rule for yourself, to check the result.

| Tip: Tell visitors why they see this page. A vague message makes real customers think your store is broken.

| Tip: Always give them a way to contact you. Some blocked visitors are real customers caught by a rule.

| Tip: Keep it to two or three sentences, and do not reveal which rule blocked them: that tells fraudsters how to get around your protection.

## Supported HTML tags

Blockify keeps only the tags below. It removes any other tag, and any extra setting inside a tag (such as `style="…"`), when you save. To change the text colour, use the **Color** option next to each field.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/screenshot-2026-07-30-at-10562_o48b8u.png)

| Tag | What it does | Example |
|---|---|---|
| `<br>` | Line break | `Line one.<br>Line two.` |
| `<b>` | Bold text | `<b>Please contact us.</b>` |
| `<a href="…">` | Link | `<a href="mailto:support@yourstore.com">contact us</a>` |
| `<strong>` | Bold text | `<strong>Please contact us.</strong>` |
| `<i>` | Italic text | `<i>Sorry for the trouble.</i>` |
| `<em>` | Italic text | `<em>Sorry for the trouble.</em>` |
| `<p>` | Paragraph | `<p>First paragraph.</p><p>Second paragraph.</p>` |
| `<ul>` and `<li>` | Bulleted list | `<ul><li>Email us</li><li>Chat with us</li></ul>` |

If your HTML shows up as plain text, check that every tag is closed: `<b>text</b>`, not `<b>text`.

## How to hide the blinking cursor on the Pixel template?

The **Pixel** template shows a blinking underscore ( _ ) at the end of the description. It is part of that template's typewriter look. To hide it:

Step 1: In the **Blocking page** editor, open the **Custom CSS** tab next to the **Style** tab.

Step 2: Add this line at the very end of the box, after the last `}`:

```
#blockify-block-text-blink { display: none; }
```

Step 3: Click **Save**.

## Who can use this feature?

Available on the **Premium** plan and above.

## FAQs

1. **My bold text or link shows as plain text. Why?**

The tag is not on the supported list or is not closed, or the **Title** went over 64 characters including tags and was cut off.

2. **Can I change the font size or colour with HTML?**

No, Blockify removes `style="…"` from tags. Use the **Color** option next to the field, or the **Custom CSS** tab.

3. **Which link should I use for contact: mailto or a page?**

Either works. A `mailto:` link opens the visitor's mail app; an `https://` link opens your contact page.