> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.omegatheme.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Dashboard

# Dashboard
The Dashboard helps you monitor your product feeds, track synchronization status across advertising channels, and quickly access tools to optimize your feed performance.
# Welcome & Plan Overview
This section shows your store name and your plan usage.
### Welcome, `<store name>`! 
Displays your Shopify store name.
### Active feeds & last sync
Shows:
* **Number of feeds:** Total number of product feeds currently active.
* **Latest synchronization time:** The exact time your data was last synced with advertising channels.
### Plan information
Displays:
* **Current subscription plan:** The plan you are using (e.g., Free, Basic).
* **Product quota usage**: Displays the total active products in your Shopify store against the maximum product limit allowed by your plan (e.g., `203 / 5,000` products).
* **Feed quota**: The number of feeds you created out of the total feeds allowed.
* **Upgrade button**: Click here to easily upgrade your plan when your store scales up.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1n78oul.png)

# Syncing now
This card appears at the top only when feeds are actively syncing.
* **Centralized Tracking:** Shows all feeds currently syncing (automatically or manually) with a live progress bar.
* **Auto-Hide:** A feed disappears from here when it finishes syncing. The whole card hides when no feeds are left syncing.
* **Quick Actions:** Click **View status** to check the progress, or click **Edit** to change feed settings immediately.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1n1dthg.png)
# Channels
The Channels section displays all supported advertising and marketing platforms where you can sync and manage your product feeds.
Each channel card shows the platform name and its current **Feed Status** (e.g., `1 feed` or `No feed`).

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1xt6q8a.png)

Depending on the status, clicking on a channel card will trigger one of two actions:
    * **For channels with active feeds (e.g., `1 feed`):** Clicking the card will open the **Feed Management** page for that specific channel. Here, you can view the list of generated feeds, check their synchronization times and current status, or click to edit individual feeds.
    * **For channels with no feeds (labeled `No feed`):** Clicking the card will trigger a **"How do you want to sync products?"** popup, prompting you to choose a synchronization method to generate your first feed.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1ctav9e.png)
When the popup appears, you can choose one of the two options below:
    * **Connect automatically (via API) [Recommended]:** Syncs products directly from your store with automated updates and real-time status tracking.
    * **Use a data file (XML):** Generates a product feed URL or allows manual file uploads for platforms to fetch periodically.

# Maximize Your Feed Performance
Quick-access tools to improve feed quality and advertising performance.
### Fix product issues
Monitor and resolve product data or approval issues from advertising platforms.
### Map custom fields
Customize and map Shopify product data to advertising platform attributes.
### Bulk edit & assign products
Edit product information and assign products to feeds in bulk.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1bnv5pz.png)
# All Feeds
Displays every feed created across all channels.
### Key Management Tools
Use the control tools at the top right of the table to locate and organize your feeds:
    * Search and Filter Icon: Click this icon to expand the search bar and filter options.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_iv0kfj.png)
    * Search Bar: Type a keyword to instantly find a feed by its name. Click Cancel to exit.
    * Add Filter: Click "+ Add filter" to narrow down your feed list.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1qshrhy.png)
The "+ Add filter" dropdown includes:
    1. Channel: Filter by advertising platforms (e.g., Google, Facebook).
    2. Sync status: Filter by synchronization states (e.g., Synced).
    3. Approval status: Filter by product review outcomes from the channel.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1v216bv.png)
### Feed Table Details
The table provides key data for each feed:
    * Feed name: Displays the custom feed name, the sync method (XML or API), and the total number of products selected for syncing in that feed.
    * Channels: The connected platform icon.
    * Last sync: Time or exact date of the latest update (e.g., 1h ago).
    * Sync status: Current sync state (e.g., Synced).
    * Approval status: Product status from the channel (e.g., Approved)
### Actions Menu
Click the three-dot icon (...) at the end of any row to open management options based on the feed type:

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1kle9yw.png)
For XML Feeds
    * Copy feed URL: Click to copy the feed URL link to your clipboard.
    * Download file: Click to download the feed file
    * Pause sync: Stops the automated sync schedule. (Note: Manual sync is still available while paused).
    * Manage: Opens the Edit Feed screen.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1nilafg.png)

For API Feeds
    * Open in Google (or channel): Opens a new tab redirecting directly to the corresponding data source (Google Merchant Center) or catalog (Facebook Catalog) of that feed.
    * Pause sync: Stops the automated sync schedule. (Note: Manual sync is still available while paused).
    * Manage: Opens the Edit Feed screen.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1rav4n2.png)
