> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.omegatheme.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Data privacy

The **Data Retention Policy** feature allows merchants to control how long order-related data is stored in the DingDoong database. This helps maintain data privacy, ensures compliance with Shopify and regional privacy requirements, and optimizes system performance by automatically removing outdated records.

Orders older than the selected retention period will be permanently deleted from DingDoong’s database and will no longer appear in the app’s Dashboard or Order Report.

1. Go to **Navigation**, select **Settings** and under the **Account **section, click **Data privacy**

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_2cc2q1.png)

2. Select the number of days you want DingDoong to keep your order data.
* Default recommendation: **60 days**
* Other options: **30 days, 90 days, 180 days**

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_dk2uoz.png)