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# ❌ Decline Button Customization

Consentik Cookie for Shopify gives you full control over the Decline button’s appearance and behavior, ensuring your store’s cookie banner and privacy experience are both user-friendly and compliant.

### What is the Decline Button?
The **Decline** button allows your website visitors to refuse non-essential cookies. Customizing how this button works helps you respect user preferences, maintain compliance, and deliver a smooth experience.

### Decline Button Visibility Options
You can choose where the Decline button appears in your cookie management interface:
* **Disable Decline Button:** Hide the Decline option if you do not want to offer it.
* **Show on Cookie Banner:** Display the Decline button directly on the cookie consent banner.
* **Show in Preferences Popup:** Place the Decline button within the preferences popup only.
* **Show on Both:** Make the Decline button available in both the banner and preferences popup for maximum visibility.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_18fmicr.png)
This flexibility lets you decide how and where users can decline non-essential cookies.
### Decline Button Actions
Consentik allows you to define what happens when a visitor clicks the Decline button. Choose the action that aligns with your privacy approach:
1. Accept Necessary Cookies Only (Recommended)
* Only the cookies needed for the website to function will be accepted.
* All other (non-essential) cookies remain disabled.
* **Tip:** It’s best to update the Decline button label (e.g., “Accept Necessary Only”) so users clearly understand the action.
2. Temporarily Hide the Banner
* The cookie banner will be temporarily hidden after clicking Decline, but may reappear later based on your configuration (e.g., after page reload or session end).
3. Hide the Banner Permanently
* The banner will be closed and will not show again for that visitor, providing a cleaner experience.
4. Redirect User to Another Page
* After clicking Decline, the user is redirected to a different page (for example, your privacy policy or a goodbye page).
* You can configure the specific URL for the redirect.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_7cazej.png)
### How to Configure Decline Button Behavior
1. **Open the Consentik App** in Shopify.
2. Navigate to the **Settings -> Behavior -> Decline behavior** section.
3. **Choose Decline Button Visibility:**
    * Disable, show on banner, show in preferences popup, or show in both.
4. **Select Decline Action:**
    * Accept necessary cookies only (and update button text if desired)
    * Temporarily hide banner
    * Hide banner permanently
    * Redirect to another page (enter the redirect URL)
5. **Customize the Decline Button Label** to make its action clear to users, especially if you select “accept necessary cookies only.”
6. **Save your settings** and test on your storefront.
### Tips
* **Clarity is Key:** Always use clear, descriptive labels for the Decline button so users know what will happen.
* **Compliance:** Consult cookie regulations relevant to your market to ensure your Decline options meet legal requirements.
* **Redirect Thoughtfully:** If using the redirect option, send users to a helpful page (such as your privacy policy) instead of a blank or error page.