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# Email Notification

Each service has 5 types of automatic emails sent to customers. This guide shows how to toggle each one and configure reminder timing.

## Open the Notification tab in your service

In the service you want to configure → **Notification** tab.

![5 email toggles + Email Preview](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1t5f98l.png)


## 5 email types

| Email | When sent |
| ---- |
| **Booking confirmed** | Right after the booking is confirmed |
| **Booking rescheduled** | When the booking is moved to a new date |
| **Booking canceled** | When the booking is canceled |
| **Booking completed** | When marked as Completed |
| **Booking reminder** | Before the booking time (configurable timing) |

Toggle ON/OFF for each email.

## Configure reminder timing

After turning the reminder toggle on, choose when to send:

* **24 hours before**
* **2 hours before**
* **48 hours before**

You can enable **2 reminders** at the same time — e.g., 24h before + 2h before.

## Assign a custom template

1. In the Notification tab, each email type has a template dropdown.
2. The default is *"Default"* — D: Rental Booking Appointment's built-in template.
3. Click the dropdown, select a template you've created (e.g., *"Wedding Dress Confirmation"*).
4. Click **Save**.