> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.omegatheme.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Export Visitor Data

# Export Data 
The **Export Data** feature allows you to export visitor data from **Visitors Analytics** into an `.xlsx` file for reporting, analysis, or record-keeping purposes.
With this feature, you can:
* Select specific data fields (columns) to export
* Export data based on the **filters currently applied** on the Visitors Analytics screen
* Receive the exported file via email
## 1. How to Export Data
**Step 1:**
On the **Visitors Analytics** screen, click the **Export** button.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv302u68134a026-2064-4ef0-bd_15ycq0f.png)

**Step 2:**
The **Export Options** modal will appear. In this modal, you can:
* Select the **columns** you want to export (for example: IP address, Country, Risk score, Action status, etc.)
* Enter the **email address** to receive the exported file:  
* By default, the email address is taken from the **Shopify admin information: Contact email** .You can freely change this email to any other address if needed

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv302u6034542fc-6156-411b-96_vlb5ly.png)

**Step 3:**
Click **Export Data** to start the export process.
**Note:** You must select **at least one column** to export.
If no columns are selected, the system will not allow the export to proceed.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv302u6e2b85730-9df0-47bb-9e_zoot3z.png)

**Step 4:**
Once the export process is completed, an email containing the export file will be sent to the specified email address.
Open the email and download the file to your device.

## 2. How Exported Data Works with Filters
The exported data always follows the **filters currently applied** on the Visitors Analytics screen, including:
* Time range (for example: *Last 60 days*)
* Risk level
* Any other active filters
**Example:**
If you apply the following filters:
* Time range: **Last 60 days**
* Risk level: **Dangerous**
→ The exported file will contain **only the records that match these filter conditions**, exactly as shown on the screen.
**Note:**
While you are actively adjusting or editing filters, the **Export** button may be hidden.
To export data, click **Cancel** to exit the filter state — the **Export** button will then become visible again.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_qeglsp.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1woz7mi.png)
## 3. Important Notes
* The export file is delivered **via email**, not downloaded directly from the browser
* Only the selected columns will appear in the exported file
* The exported file format is `.xlsx`
* If no data matches the applied filters, the exported file will not contain any records
* Field notes: **Action status:**
On the **Allowed Visitors** screen:
If an IP address has been added to the **blacklist**, its status will be **Blocked**
IP addresses that have not been added to the blacklist will have the status **Allowed**
On the **Blocked Visitors** screen:
If an IP address has been added to the **whitelist**, its status will be **Allowed**
IP addresses that have not been added to the whitelist will have the status **Blocked**