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> Use this file to discover available pages before exploring further.
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# How can I access my store if I have blocked my own country?

## Overview

Blocking your own country or IP by mistake locks you out of your storefront. Two ways back in: the **Admin's access URL** in **Settings > General settings**, which is never blocked, and a whitelist rule for your own IP address.

## What you'll learn

* [How to use the Admin's access URL?](#2-how-to-use-the-admins-access-url)
* [How to whitelist your own IP address?](#2-how-to-whitelist-your-own-ip-address)
* [Who can use this feature?](#2-who-can-use-this-feature)

## How to use the Admin's access URL?

Step 1: In Blockify, go to **Settings > General settings** and find **Admin's access URL**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_wlo7rq.png)

Step 2: Click the eye icon to show the URL, copy it and open it in your browser. Visits through this link are never blocked.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/20250908-112901_cpnpfv.png)

| Important: Please don't disclose the link. Anyone who has it gets past every Blockify rule. If you think it has been shared, click **Refresh** to create a new link; the old one stops working.

Visits through the Admin's access URL are not recorded in the visitor log.

## How to whitelist your own IP address?

Step 1: Find your public IP address (search "what is my IP").

Step 2: Go to **Block & Re-director > Whitelist** and click **Whitelist IP address**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/20250910-133305_uyzq4j.png)

Step 3: Set **Status** to **Enable**, keep **Select condition** on **IP address**, set **Select type** to **Manual** and enter your IP. Tick **Whitelist if these accesses use VPN.** if you connect through a VPN.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/20250910-133507_olqt8a.png)

Step 4: Click **Save**. Whitelist rules are checked before block rules, so you are let in even though your country is blocked. See [Create a whitelist rule](https://help.omegatheme.com/en/article/create-a-whitelist-rule-1cj5ay1/).

## Who can use this feature?

Available on all plans. A whitelist rule counts towards the Free plan limit of 2 active rules.

## FAQs

1. **My staff are blocked too. What should I do?**

Whitelist each person's IP, or the office range with **IP Range**.

2. **My home IP changes often. Will the whitelist still work?**

Only while the IP you entered is in use. If it changes, update the rule, whitelist the range with **IP start with**, or use the Admin's access URL.

3. **Does the Admin's access URL show my visits in the visitor log?**

No. Visits through the access URL are not recorded, on purpose.