> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.omegatheme.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to check if GTM is tracking

There are two quick ways to confirm Google Tag Manager (GTM) is live and tracking on your store:
1. Check the container is firing on your storefront
2. Check tag coverage in GTM Admin
# Method 1: Use browser extension
1. I**nstall Extension:**
* Install extension [Tag Explorer](https://chromewebstore.google.com/detail/tag-explorer/obhceflecohdhjjomleeakkogaiclhoo?hl=en)
* Install extension [Google Analytics Debugger](https://chromewebstore.google.com/detail/google-analytics-debugger/jnkmfdileelhofjcijamephohjechhna) and turn ON debug mode
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_161s98f.png)
2. Check GTM Presence with Tag Explorer: The first step is to confirm that the GTM script is physically present and firing on your website.
* Open your website in a browser.
* Use a browser extension like **Tag Explorer** (or a similar tag debugger).
* **The Result:** Look for a Google Tag Manager entry showing a URL like `https://www.googletagmanager.com/gtm.js?id=GTM-XXXXXXX`.
* If you see this entry (as shown in the image below), it confirms that GTM is successfully active on your site.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1wkkini.png)

# Method 2: Check Tag Coverage in GTM Admin
After confirming the script is live, you need to verify that GTM is correctly processing pages via the Trakpilot app's integration.
1. Log in to your **Google Tag Manager** account.
2. Navigate to the **Admin** tab at the top of the page.
3. In the **Container** column, click on **Tag Coverage**.
4. **Verification:** Look at the **URL** column in the Page details section.
    * **Success Indicator:** If you see URLs containing strings like `web-pixels` or Shopify sandbox paths (as highlighted in the image below), then GTM setup via the Trakpilot app is **working correctly**.
    * The **Tag status** should show a green checkmark with the label **"Tagged"**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1rg7zkq.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1i8h7w9.png)

### Note
While managing your GTM, you may encounter a status labeled **"Needs Attention"** or warnings regarding "missing tags" on certain pages.
* **Why you should skip this warning:** Trakpilot integrates GTM using the **Shopify Sandbox (Web Pixel)** API. This is Shopify’s latest technology designed to enhance security and maintain high website loading speeds.
* **Why the warning appears:** Google’s automated scanning tools sometimes cannot "see" the tags using traditional methods because they are running within a secure, isolated Sandbox environment. Rest assured, your GTM is still fully operational.
* **Reliability Assurance:** Running GTM in the Sandbox actually makes your tracking more robust. It ensures that all events are captured accurately without being interrupted by theme code conflicts or standard ad-blockers. Therefore, you can safely ignore these warnings in the GTM dashboard.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_28ppur.png)