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# How to connect with Bharat Ship?

## Overview
Synctrack Returns now supports **Bharat Ship** (bharatship.com) as a return logistics provider. If you ship in India with Bharat Ship, you can connect your existing Bharat Ship account and generate **reverse return labels + tracking** right inside the return flow — the same way Shiprocket, Delhivery, Shipway and iThink work today. No more creating reverse shipments manually in the Bharat Ship dashboard and copying the AWB back by hand.

## Step 1: Get your Bharat Ship account
Register or log in to your Bharat Ship account at [app.bharatship.com](https://app.bharatship.com). You will connect Synctrack using the **same email and password** you use to sign in to your Bharat Ship dashboard.


![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv30212o600918d3-7dfa-4a24-b_1yl208a.jpg)

## Step 2: Connect Bharat Ship in the Synctrack Returns app
* Go to **Settings -> Logistics -> Bharat Ship** and click **Connect**.
* Enter your Bharat Ship **email** and **password**, then click **Connect**.
* When the credentials are valid, the status changes to **Connected**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv30212o85696bb5-3480-4918-a_1qmw8yp.jpg)

| If the email/password is incorrect, you'll see an inline "Invalid Bharat Ship credentials" error and nothing is saved — just re-enter and try again.


![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv30212o04f841ab-629d-40cb-9_rp3f8z.jpg)

## Step 3: Configure your return warehouse & package
* Make sure your pickup/return **warehouse (return address)** is set, so labels use the correct origin pincode.
* Set your default **package size/weight** — these are used to calculate courier rates.

## Step 4: Create a return label with Bharat Ship
* Approve a return request in **Return management**.
* Choose **Bharat Ship** as the provider — the app calls Bharat Ship's rate calculator and shows the **available couriers with price and ETA** for that pickup → delivery route.
* Pick a courier and your return warehouse, then click **Create return label**. The app creates the reverse shipment, retrieves the **AWB + label**, and stores the tracking number on the return.

| If no courier is serviceable for the route, you'll see "No courier available for this route" and the create-label button stays disabled. Check the pickup/delivery pincode.

## Step 5: Track or cancel the shipment
* The return's **shipping status** (SHIPPED / DELIVERED / RECEIVED) updates automatically from Bharat Ship — no need to open the Bharat Ship dashboard.
* You can **cancel** a shipment that has not been picked up yet from the return's actions. Once it is picked up / in transit, Bharat Ship may no longer allow cancellation.

## Who can use this feature?
Available to Synctrack Returns merchants who use **Bharat Ship** for reverse logistics — typically India-based stores. There is no extra plan gate; it works like the other courier integrations.

| For more info on how to create and print return labels, [click here](https://help.omegatheme.com/en/article/create-and-print-return-labels-ddnoos/)