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# How to connect with Shiprocket?

## Step 1: Create API user
First, you need to register with ShipRocket and create an account. Click on this [link](https://app.shiprocket.in/register) to complete the sign-up process.
After the sign-up process is complete, follow the enlisted steps to create an API user:
* Open your Shiprocket account and navigate to the left-hand panel.
* Click On **Settings => API => Configure => Create an API user**.
* On the pop-up menu, fill in the **email** (this should be different from the one used to register to ShipRocket).
* Fill in an appropriate password and confirm the password.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_bbrusu.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1ax28bd.png)

## Step 2: Connect to Shiprocket in the Synctrack Returns app?
* Go to **Settings -> Logistics ->** **Shiprocket**. Click on the Connect button.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_11uphoa.png)

* Enter the email and password just created above and click **Connect**
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_2uejlu.png)
## Step 3: Configure Settings
After connecting:
* Set your default package sizes and types.
* Make sure method “Ship with pre-paid lable” is enabled
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1u6bf9r.png)

## Step 4: Test the Connection
Before going live:
* Create a test return request on return page
* Choose “Ship pre-paid label” for return method (This method is only displayed on return page if you enable it in the app as the step above mentioned)
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_11a6up7.png)

* Submit request
* Go into the app, open this request at tab “Return management”
* Click to approve the request & Select the appropriate shipping carrier if prompted.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_18cgria.png)

* Verify that the label is created correctly and contains accurate information.
| For more info of How to create and print return labels, [click here](https://help.omegatheme.com/en/article/create-and-print-return-labels-ddnoos/)