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# How to connect with ShipStation?

## **Step 1: Obtain Shipstation API credentials**

1. Go to https://www.shipstation.com and Sign Up (or Login if you already have an account)
2. You can select between 2 API services:

### I. Shipstation (API V2 Key)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_c3vbuk.png)

1. Once logged in, select My profile

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_12xiwc3.png)

2. Open **API settings**, select **V2 API version** and **generate API Key**


![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_9b7ymx.png)

### II. Shipstation API (API V1 Key)


![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_11864jp.png)

1. After you’re signed in, open your **API settings** in ShipStation and copy your **Sandbox API Key**
* You can use the **sandbox key** immediately to create **test orders** with the default carriers that ShipStation provides.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_onovja.png)

2. (Optional) **Upgrade** your ShipStation plan to generate **Live** API credentials for real shipments.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1yxeaig.png)

3. (Optional) Add more carriers to your ShipStation account in **Carriers**.
## Step 2: Connect ShipStation to Synctrack Returns
1. In Synctrack Returns, enable **Ship with prepaid label**:
**Settings → Shipping Methods → Ship with prepaid label** = **On**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv302vv16623630-c0c1-459a-a8_zw2p3l.jpg)

2. Go to **Settings → Logistics**, then choose **ShipStation Integration**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1tdj05m.png)

3. Select the API token you wish to use 

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_ywlw1b.png)

4. Enter your **package configuration** and paste your **ShipStation API token/credentials** from Step 1.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_bx399i.png)
5. Save your settings. You can now **create orders using ShipStation** directly from Synctrack Returns.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/imgv302vv05a5fee8-542f-4017-b3_1kar7ow.jpg)