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# How to create and print automated prepaid return labels?

## Overview

In Synctrack Returns, merchant can create and print return labels for customer returns to streamline the return process, provide a hassle-free experience for customers, and reduce errors in return logistics.

## Requirement 

| To create and generate an automated label for shoppers, merchants need to enable and set up the "Ship with prepaid label" return method first. [Learn how to use Synctrack return method](https://help.omegatheme.com/en/article/configure-return-shipping-method-lbff56/) 

| Save manual time: set up an **Auto-select fastest/cheapest carrier** automation rule to generate the prepaid label automatically when you approve a request — no need to create labels one by one. See [A complete guide: Automation Return Rules](https://help.omegatheme.com/en/article/a-complete-guide-automation-return-rules-1svb78v/#2-how-to-enable-the-auto-select-fastestcheapest-carrier-service).

| Bonus: when "Return shipping payment" is set to **Customer pays**, the same auto-select carrier rule lets shoppers see the estimated label fee range on the review page before they submit — the actual fee at approval always falls within that range.

## How to create and print automated label? 
### Step 1: Go to Management > Locate the return request details
1. Open the specific return request.
2. Click to button **Approve**
3. Select the appropriate shipping carrier 

|| To generate a pre-paid shipping label, it is essential to establish a connection with a minimum of one logistics partner and to register at least one warehouse address in the system. [Learn how to connect with logistics partners](https://help.omegatheme.com/en/article/configure-logistic-couriers-in-synctrack-1cuuvx9/) 


![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_w2g1de.png)

4. Choose Prepaid label options: Automated, Manual, or Select return shipping method later.
5.  For option **Automated**, enter the "Sender details" and "Dimension for package" > Click **"Show variable rates"**

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1v5mhaz.png)


* Choose the shipping service level (e.g., Ground, Express, etc)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1jxccr.png)

| Important Tips: In Synctrack Returns, merchant can automate the creating shipping labels process by automation rules: select fastest/cheapest carrier to reduce time management. [Learn how to use automation rules for creating return labels.](https://help.omegatheme.com/en/article/automation-return-rules-1svb78v/)

* Review all information for accuracy.
* Confirm to generate the label.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1vrp0t3.png)
5. Click "Approve" to approve the request and send the label through notifcations

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1kwdvmz.png)

| Important tips: Do not know how to track the delivery status of the return packages. [Learn more to know how to enable return shipment tracking in Synctrack.](https://help.omegatheme.com/en/article/a-complete-guide-return-shipment-tracking-1iggq14/) 
## Who can use the feature?

### Available on Starter plan