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# How to limit orders (per day or per time slot)?

# How to limit orders (per day or per time slot)

Cap how many orders you accept per day or per time slot, so you never overbook your team or delivery routes.

|| This feature requires the **Essential** plan or above.



## Overview

DingDoong limits orders in two ways: **per day** (a daily cap) and **per time slot** (a cap on each slot). When a limit is reached, that day or slot is removed from the calendar so customers automatically pick the next available one.

|| Setting a limit to **0 means unlimited** for that day/slot — not "closed".



## Before you start

* The method (Pickup, Local delivery, or Shipping) is enabled with a scheduling rule.
* For per-slot limits, your schedule type must be **Date + fixed time** or **Date + time range**.



## Order limit per day

### When to use it

A florist caps 20 orders/day for Valentine's; a bakery caps 30 to keep cakes fresh; a grocery caps 50 to plan staff and routes.

### How to set it up

In the method's rule, scroll to **Order limit → Order limit per day** and enter the cap. When reached, the day is blocked on the calendar.

![Order limit per day](IMAGE_URL_STEP_1)



## Order limit per time slot

### When to use it

A coffee shop caps 5 pickups per 30-min slot; a caterer caps 3 deliveries/hour; a florist caps 2 deliveries per slot for routing.

### How to set it up

In the method's rule, scroll to **Order limit → Order limit per timeslot**, then scroll to each time slot and set its cap. When a slot's limit is reached, the slot disappears.

![Order limit per time slot](IMAGE_URL_STEP_2)



## Common scenarios

### Protect a peak day

Use a daily cap before a holiday rush so the team isn't overwhelmed.

### Smooth out the morning rush

Use per-slot caps so each pickup window stays manageable.

### Route planning

Per-slot caps let you assign a fixed number of deliveries per driver per window.



## Configuration options

| Option | Description | Default | Notes |
| ---- |
| Order limit per day | Max orders per day | 0 = unlimited | Day blocks when reached |
| Order limit per timeslot | Max orders per slot | 0 = unlimited | Requires fixed-time / time-range schedule; slot disappears when reached |



## Tips & Best practices

|| Remember 0 = unlimited. If you want to *close* a day, use a [blackout date](https://help.omegatheme.com/en/article/how-to-block-dates-from-calendar-jh27z7/) instead of setting the limit to 0.

| Per-slot limits need a time-based schedule — if you don't see the option, switch your schedule type to fixed time or time range.



## Troubleshooting

### A day won't block even though it's "full"?

Check the limit isn't set to 0 (unlimited). Set the real number.

### The per-slot option is missing?

Your schedule is single-date. Switch to Date + fixed time or Date + time range.



## FAQ

### What happens to the customer when a slot is full?

The full slot/day disappears and they pick the next available one — no error.

### How do I remove a limit?

Set it to 0 (unlimited).



## Related articles

* [Time slots setup](#) — Create the slots you're capping *(Schedule & Availability)*
* [Block dates from calendar](https://help.omegatheme.com/en/article/how-to-block-dates-from-calendar-jh27z7/) — Fully close a day *(Schedule & Availability)*
* [Per-location settings](#) — Product daily limit per location *(Locations)*



||| If you need further assistance, feel free to reach out to us via live chat or email at contact@omegatheme.com. We're happy to help!