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# How to notify customers about "Ready for pickup" order?

|| REQUIREMENTS:
* You have to use Order report in DingDoong app to update status "Ready for pickup"

# Outcome 

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1uwniq3.png)



# How to set up? 

### Step 1. Go to General settings > Email notifications > Verify your email address

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1vilfzp.png)


* ${color}[#e51f1f](Validate your sender email by check the email we sent for verification)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_du89b7.png)

### Step 2. Toggle on setting for sending email reminder "Ready for pickup"
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1yy3h34.png)

### Step 3. Edit content (optional) and Preview

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_tx7ia0.png)
### Step 4. Send a demo test
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_14ikcxr.png)