If you want to remove or cancel the app subscription, please go to Apps tab on your Shopify dashboard and click to Delete button of the Facebook Messenger - Live Chat.

When you have uninstalled our app, sometimes there will have some lines of code leftover on your site. But don't worry, you just need to follow few steps to check if there is code leftover or not.
Go to your website and press F12
Select Console tab and find this keyword: facebookChatSettings

If the result is undefined, it means that there is no code left

If the search returns the result, it means that there is still code left from our app.

Go to Shopify dashboard, choose Themes tab

Then select Actions => Edit code

Go to Theme.liquid and press Ctrl + F to find the code {% include 'omg-facebook-chat' %}

Delete the code line then Save
Was this article helpful?
Thank you!