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# Location limits by plan

# Location limits by plan

How many locations you can add depends on your DingDoong plan. This explains the limit and how to add more capacity.

|| For full plan details and pricing, see [DingDoong plans, billing & upgrades](#) *(Plans, Billing & Upgrades)*.



## Overview

Each plan allows a certain number of locations. When you reach that number, the **Add location** and **Import locations** buttons are disabled and DingDoong shows a notice. To add more, upgrade your plan or remove a location you no longer use.

|| Hitting the limit never affects your existing locations or orders — it only stops you adding new ones.



## Before you start

* You're on the Locations page and have seen the limit notice, or you're planning a multi-store rollout.



## What happens at the limit

* **Add location** and **Import locations** become disabled.
* A banner appears: on non-Enterprise plans it links to upgrade; on Enterprise it shows the max-reached notice.

![Location limit reached notice](IMAGE_URL_STOREFRONT)



## How to add more locations

Here's how, step by step:


### Step 1: Check your current usage

On **Fulfillment schedule → Locations**, compare how many locations you have against your plan.

![Step 1: Check current usage](IMAGE_URL_STEP_1)

### Step 2: Upgrade your plan (to add capacity)

Click the upgrade link in the notice (or go to **Pricing**) and choose a plan with a higher location allowance. See [DingDoong plans, billing & upgrades](#).

![Step 2: Upgrade your plan](IMAGE_URL_STEP_2)

### Step 3: Or remove an unused location

If you'd rather not upgrade, delete a location you no longer use to free a slot — see [Manage your locations](#).

![Step 3: Remove an unused location](IMAGE_URL_STEP_3)



## Common scenarios

### Growing from one store to several

Upgrade when you outgrow your current allowance; your existing setup carries over.

### Seasonal locations

Add and remove pop-up locations within your allowance instead of upgrading.

### At the Enterprise ceiling

If you need more than Enterprise allows, contact us to discuss options.



## Tips & Best practices

|| Plan a rollout? Check your plan's location allowance before a bulk import — import is blocked once you hit the cap.

| Remove stale or test locations periodically to keep within your allowance without upgrading.



## Troubleshooting

### I upgraded but still can't add locations?

Reload the app so the new plan registers. If it persists after the charge was approved, contact support.

### The notice keeps appearing?

You're still at the limit — upgrade or remove a location to clear it.



## FAQ

### Do my locations disappear if I downgrade?

Locations aren't deleted on downgrade, but you won't be able to add new ones beyond the lower plan's limit. Check your data before downgrading.

### How do I see my exact limit?

The Locations page and the [Pricing](#) page show your plan's allowance.



## Related articles

* [Manage your locations](#) — Add or remove to manage your count *(Locations)*
* [Import locations in bulk](#) — Blocked once you hit the limit *(Locations)*
* [DingDoong plans, billing & upgrades](#) — Allowances per plan *(Plans, Billing & Upgrades)*



||| If you need further assistance, feel free to reach out to us via live chat or email at contact@omegatheme.com. We're happy to help!