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# Manage booking

This guide covers the search, filter, and booking management actions in Booking Manager.

## Search and filter

![5 dropdown filters in the toolbar](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_cjqdk4.png)

### Search box

Search by: **order number** (booking ID), **customer name**, **service name**, **staff name**.

### 5 dropdown filters

| Filter | Options |
| ---- |
| **Date** | Upcoming · Past · Custom |
| **Service** | List of existing services |
| **Booking type** | Single day · Multiple day · Time slot |
| **Status** | All status / individual status |
| **Sort** | Ascending · Descending |

### Date filter

* **Upcoming** — bookings from today onward (default).
* **Past** — past bookings.
* **Custom** — choose a custom date range.

## Change a booking's status

### Method 1 — Status dropdown

1. In the booking table, click the dropdown in the Status column.
2. Choose the new status.
3. Status updates instantly.

### Method 2 — Manage

1. Click **Manage** in the Action column.
2. The detailed booking page opens.
3. Change status, plus other actions like reschedule, notes, refund.

## Reschedule a booking

1. Search for the booking → click **Manage**.
2. Set status to `Reschedule`.
3. Click the time slot → pick a new date/time (only available slots are shown).
4. Confirm — the customer receives the rescheduled email automatically.
5. Set status back to `Confirmed`.