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# Manage scheduled orders with tags & packing slips

# Manage scheduled orders with tags & packing slips

Automatically tag each order with its date, time, and method, and print packing slips that include the schedule — so your whole workflow knows when each order is due.

|| Available on all plans.



## Overview

After an order is placed with a date, DingDoong can attach **order tags** (scheduled date, time, and fulfillment name) so you can find and sort scheduled orders right in Shopify. You can also **print packing slips** with the selected date and time.

|| Tags and packing slips don't change the order — they add schedule info for your operations.



## Before you start

* Customers are placing orders with a date.
* You can access **General settings → Order tags** and your Shopify Orders.



## Configure automatic order tags

### How to set it up

Go to **General settings → Order tags** and turn it on. Choose which tag types to add per method (shipping/delivery/pickup name, date, time, day).

![Turn on order tags](IMAGE_URL_STEP_1)

Tags then appear on the Shopify order, e.g., the scheduled date/time and method name.

![Order tags output](IMAGE_URL_OUTCOME)

|| Don't want tags? Just turn this option off.



## Print packing slips with date & time

When you add date and time to the packing slip, the selected schedule is added to the Shopify order **Notes**, which print on the slip.

### How to set it up

From Shopify Orders, choose **Print → Print packing slips**. The selected date and time appear on the slip.

![Print packing slip with schedule](IMAGE_URL_STEP_2)



## Common scenarios

### Sort orders by delivery day in Shopify

Use the date tag to filter/sort scheduled orders directly in the Shopify admin.

### Hand prep teams a dated slip

Print packing slips with the date/time so the kitchen/warehouse sees when each order is due.

### Keep Shopify clean

Turn off tags if you'd rather manage everything from the [Order report](#).



## Configuration options

| Option | Description | Default | Notes |
| ---- |
| Order tags | Auto-tag orders with schedule | Off | Choose tag types per method |
| Tag types | Name / date / time / day per method | — | Pick which to apply |
| Packing slip date/time | Adds schedule to order Notes | — | Prints on the slip |



## Tips & Best practices

|| Use the date tag as your Shopify-side filter — it lets staff who live in Shopify (not DingDoong) still sort by delivery day.

| Keep tag types minimal (e.g., just date + method) to avoid cluttering the order with many tags.



## Troubleshooting

### Tags aren't appearing?

Confirm Order tags is on and the order was placed after enabling it; tags apply to new scheduled orders.

### The packing slip doesn't show the date?

Make sure you enabled adding date/time (it writes to order Notes) before printing.



## FAQ

### How do I remove tags?

Turn off Order tags in General settings; future orders won't be tagged.

### Can I choose which tags to add?

Yes — select the tag types per method in the Order tags settings.



## Related articles

* [Order report](#) — Manage and export scheduled orders *(Order Management)*
* [Sync orders to Google Calendar](#) — Calendar view of orders (Smart+) *(Order Management)*



||| If you need further assistance, feel free to reach out to us via live chat or email at contact@omegatheme.com. We're happy to help!
