> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.omegatheme.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Manage the Allowed bot list

## Overview

Keep Google and social networks able to see your store while you block bad bots. The **Allowed bot list** is the set of trusted bots (Googlebot, Bingbot, Facebook link previews and so on) that Blockify always lets into your store, whatever your block rules say. This keeps your store showing in search results and keeps link previews working when people share your pages. You find it in **Settings > Bot Mitigator**.

## What you'll learn

* [How to open the Allowed bot list?](#2-how-to-open-the-allowed-bot-list)
* [How to add, block or remove a bot?](#2-how-to-add-block-or-remove-a-bot)
* [How it works?](#2-how-it-works)
* [Who can use this feature?](#2-who-can-use-this-feature)

## How to open the Allowed bot list?

Step 1: Go to **Settings > Bot Mitigator**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/settings-02-bot-mitigator-tab_1bahnbm.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/20251111-154714_lrqb9u.png)

Step 2: On the **Allowed bot list** card (its badge shows how many bots are allowed, for example **9 bots allowed**), click **Manage**. The **Manage Allowed Bots** modal opens. Under some bot names, an "Includes …" line lists the related bots that entry covers (for example BingBot includes MSNBot and BingPreview); click **Show all** to see the full list.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/20251111-155435_2dxxoh.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/manage-the-allowed-bot-list-01_h0u54q.png)

Each row shows:

| Column | What it shows |
|---|---|
| **Bot name** | The bot, for example Googlebot. |
| **Resource** | A link to the provider's own documentation for the bot. |
| **Action** | A switch that allows or blocks the bot, and a trash icon that removes it from the list. |

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/64457b0c-dd0d-4906-a80d-d5b30f_1j6tp3.jpeg)

## How to add, block or remove a bot?

### Add a bot

1. Click **Search bot** at the top of the modal and type part of the name, or leave it empty to see every suggested bot. The modal shows "Showing X of Y" while a filter is active.
2. Tick the bots you want to allow and click **Add** next to the search box. "Bot added successfully" confirms it.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/27adb072-e4f9-411a-9ec1-b40a25_1qj1r06.jpeg)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/20251111-162506_1warz9a.png)

### Block or remove a bot

* To block a bot but keep it listed, turn its **Action** switch off.
* To remove it, click the trash icon. The bot is removed at once and "Bot removed" confirms it.

| Note: Every change in the modal is saved as you make it. Click **Close** when you are done.

### Request a new bot

If a bot you rely on is not suggested, click **Request to allow a new bot here.** at the bottom of the modal. Our team reviews your request and decides whether to add it.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/20251111-162820_4fdzdm.png)

## How it works?

* Blockify lets allowed bots in before it checks any of your block rules or **Mitigator** settings. A bot you remove or switch off is treated like any other visitor, so your rules can block it.
* Visits from allowed bots are listed under the bot visitors view in **Analytics**, apart from your shopper numbers.

## Who can use this feature?

Available on all plans.

## FAQs

1. **Why should I allow bots at all?**

Search engines and social networks visit your store to list your products in search results and to build link previews. Blocking them can push your store down in search results and break the previews of links people share.

2. **Will Googlebot be blocked by my country rule?**

No. Blockify lets allowed bots in before it checks country, IP or VPN blocks, as long as the bot's **Action** switch is on.

3. **Can I allow a bot that is not suggested?**

Use **Request to allow a new bot here.**. Meanwhile, you can allow its range of IP addresses in **Block & Re-director > Whitelist**.

4. **Does blocking a bot here create a rule in Block & Re-director?**

No. It only stops Blockify from always letting that bot in. To block a bot by name, create a **User agent** rule; see [Block or redirect by user agent](https://help.omegatheme.com/en/article/block-or-redirect-by-user-agent-46zpit/).