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# Manage your locations: add, edit, and delete

# Manage your locations: add, edit, and delete

Locations are the stores, warehouses, or kitchens you fulfill orders from. Set them up once and DingDoong uses them across pickup and local delivery.

|| The number of locations you can add depends on your plan — see [Location limits by plan](#) *(Locations)*.



## Overview

Every pickup point and delivery origin in DingDoong is a **location**. You can run a single store or many; each location carries its own address, fulfillment methods, and schedule. This article covers creating, editing, and removing locations. To set up multiple stores at once, see [Import locations in bulk](https://help.omegatheme.com/en/article/import-locations-in-bulk-f20n7h/)

|| Editing or removing a location does not change orders already placed — it only affects future scheduling.



## Before you start

* DingDoong is installed with the app embed active.
* You know each location's address and which methods it offers (pickup and/or local delivery).



## How to manage locations

Here's how, step by step:


### Step 1: Open the Locations page

In the DingDoong admin, go to **Fulfillment schedule → Locations**. You'll see all your locations, with a view filter for **All / Pickup / Delivery**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1yvvprk.png)


### Step 2: Add a location

Click **Add location**, fill in the address details, and choose which methods this location offers (turn on **Pickup** and/or **Delivery**).



### Step 3: Edit a location

Click any location in the table to open it, update its details or per-location settings, and save.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_ie4832.png)


### Step 4: Delete a location

From the location's row or detail view, choose delete and confirm. The location is removed from future scheduling.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_th2zr6.png)



## How it looks on the storefront

When more than one location offers pickup, customers choose their preferred location in the widget before picking a date and time.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1eq5fk0.png)

## Common scenarios

### Single store

Keep one location with pickup and/or delivery enabled — no location selector shows to customers.

### Multiple stores / warehouses

Add a location per site; configure each one's methods and schedule independently. See [Set up pickup & delivery per location](#).

### Seasonal or pop-up location

Add it when needed and delete it afterward — existing orders are unaffected.



## Configuration options

| Option | Description | Default | Notes |
| ---- |
| View filter | Show All / Pickup / Delivery locations | All | For delivery view, the delivery validation panel appears |
| Add location | Create a new location | — | Disabled once you hit your plan's location limit |
| Pickup / Delivery toggles | Methods this location offers | Off | Set per location |



## Tips & Best practices

|| Name locations clearly (e.g., "Downtown — pickup", "Westside warehouse") so both your team and customers recognize them instantly.

| Adding many stores? Use [Import locations in bulk](https://help.omegatheme.com/en/article/import-locations-in-bulk-f20n7h/)instead of adding them one by one.



## Troubleshooting

### The "Add location" button is disabled?

You've reached your plan's location limit. See [Location limits by plan](https://help.omegatheme.com/en/article/location-limits-by-plan-uaug9q/) to upgrade or free up a slot.

### A location isn't showing on the storefront?

Confirm the location has at least one method (pickup/delivery) enabled and an active schedule.



## FAQ

### How do I undo deleting a location?

Deletion is permanent — you'll need to re-add it. Existing orders are not affected, so re-adding is safe.

### Does each location need its own schedule?

Yes — each location can have its own days, time slots, and prep time. See [Set up pickup & delivery per location](#).



## Related articles

* [Import locations in bulk](https://help.omegatheme.com/en/article/import-locations-in-bulk-f20n7h/)— Add many stores at once via CSV *(Locations)*
* [Set up pickup & delivery per location](https://help.omegatheme.com/en/article/set-up-pickup-delivery-per-location-1ma8dzp/)— Configure each location's methods and schedule *(Locations)*
* [Location limits by plan](https://help.omegatheme.com/en/article/location-limits-by-plan-uaug9q/)— How many locations each plan allows *(Locations)*



||| If you need further assistance, feel free to reach out to us via live chat or email at contact@omegatheme.com. We're happy to help!