> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.omegatheme.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Manage your plan Change your plan when you need more products, feeds or features, or when you need less. This article also covers trials, discount codes and uninstalling. **Use this when:** you hit a limit, a feature shows a plan lock, or you want to stop using Omega Feed. 1. [Before you start](#2-before-you-start) 2. [Choose, upgrade or downgrade](#2-choose-upgrade-or-downgrade) 3. [Trial and discount codes](#2-trial-and-discount-codes) 4. [Uninstall Omega Feed](#2-uninstall-omega-feed) 5. [Limits](#2-limits) ## Before you start * Billing goes through Shopify. Paid plans appear on your Shopify invoice. * You need a Shopify staff account that can approve app charges. * Know how many **Active** products your store has. Paid plans are priced by product quota, and the **Pricing** page suggests one from that number. ## Choose, upgrade or downgrade Omega Feed has 4 plans: Free, Basic, Pro and Max. | Your situation | Choose | | --- | --- | | Trying the app with 1 feed and up to 100 products | Free | | 2 feeds, daily sync, every variant of each product | Basic | | Real-time price and stock, target markets, UTM tracking, custom attribute mapping, editing products for ads, up to 5 feeds | Pro | | Unlimited feeds, more than 1 business account per channel, priority processing and support | Max | * **Free** — best for testing on a small catalog. Weekly auto sync. * **Basic** — best for 1–2 channels that only need a daily update. * **Pro** — best for stores running ads on several markets or channels. Hourly auto sync. * **Max** — best for agencies and large catalogs with many feeds or accounts. ### Upgrade 1. Go to **Pricing**, or click **Upgrade plan** on the Homepage. 2. Choose **Monthly** or **Yearly**. Yearly saves 20%. ![Pricing page with the Monthly/Yearly switch and the Products to sync quota slider](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/price_8ww7yr.png) 3. Move the **Products to sync** slider to at least your number of Active products. **Products in your store** shows that number; hover its info icon for details. 4. On the plan you want, click **Choose plan** (or **Start N-day trial**). 5. Approve the charge on the Shopify page. Back in the app, **Thank you for upgrading!** appears. The higher limits can take a few minutes to show everywhere. Feeds that were paused because of your old plan sync again when the new plan allows them. What the plan button can say: * **Your current plan** — the plan you are on. * **Choose plan** greyed out, with "At this size, you pay less on a higher plan and get more features." — pick a higher plan at that quota. * **Not available** — the plan isn't sold on the billing cycle you selected. If your catalog is bigger than the largest quota on the slider, choose the last stop and click **Contact sales**. ### Downgrade 1. Go to **Pricing**. 2. Click **Downgrade** on a lower plan, or pick a smaller quota on your current plan. 3. Read the window that opens: **You’re about to downgrade your plan**, or **Exceeded new plan limits** if you use more than the new plan allows. Click **Compare plan features** to see what you lose. 4. Click **Downgrade** to confirm, or **Keep current plan** to cancel. A smaller quota on the same plan skips this window and goes straight to Shopify. What happens after a downgrade: * Feeds that use a feature the new plan doesn't include are paused. * If you have more feeds than the new plan allows, your newest feeds keep running and the older ones are paused. * Without Max, only 1 business account per channel keeps syncing. Feeds on other accounts are paused. * Products past the new product quota stop syncing. * Downgrading to Free cancels your Shopify subscription. You can resume paused feeds at any time by upgrading again. ||| Free and Basic don't include editing products for ads. When you downgrade to one of them, the product values you edited in Omega Feed are deleted and can't be restored. Your Shopify products are not touched. ## Trial and discount codes ### Free trial * Paid plans come with a 7-day free trial. Shopify bills you only after the trial ends. * Trial days are counted per store, across plans. If you already used some, the button shows the days left, for example **Start 4-day trial**. When none are left, it shows **Choose plan**. * Cancel during the trial by downgrading to Free or uninstalling. You are not charged. ### $1 first month When the offer runs, paid plans show **Try $1 for first month** on monthly billing. Your first month costs $1, then the normal price applies. This offer has no free trial and can't be combined with a discount code. ### Discount codes 1. Go to **Pricing** and click **Have a discount code?** at the top. 2. Enter the code in **Discount code** and click **Apply**. ![Apply your discount code window on the Pricing page](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/disc_tlevb9.png) 3. Plans the code covers show the code and the saving, for example "CODE · Save 20%". Choose your plan as usual. * A code can be limited to monthly or yearly billing. The page switches to that cycle for you. * A code can be limited to some plans. Other plans keep their normal price. * A code can apply for a set number of billing periods. * "Voucher not found!" means the code is wrong, expired or not valid for your store. * If you received a link with a code, opening it applies the code on **Pricing**. ## Uninstall Omega Feed 1. In Shopify admin, go to **Settings** > **Apps and sales channels**. 2. Find Omega Feed and click **Uninstall**. What happens right away: * Your paid plan is cancelled. Shopify stops billing for the app. * Feed files are deleted. Every feed URL (XML, CSV) stops working, so channels that fetch it get an error on their next fetch. * Feeds stop syncing. Price and stock changes no longer reach any channel. What stays on your channels: * **Google Merchant Center** — products sent by API stay in the Omega Feed data source. Omega Feed doesn't delete them. Google removes products that are not updated for a while. * **Meta catalog** — products sent by API stay in your catalog until you delete them in Commerce Manager. * **Data file feeds** — the products the channel already fetched stay until the channel removes them after failed fetches. To clean up, delete the Omega Feed data source in Merchant Center, delete the items or catalog in Commerce Manager, and remove the scheduled fetch from other channels. Your feeds and settings in Omega Feed are kept for a limited time after you uninstall. Reinstall within that time and they come back on the Free plan. || Products on your channels keep their last price and stock after you uninstall. Remove them, or keep another app updating them, so shoppers don't see out-of-date offers. ## Limits * Product quota, feed count, variants per product and features differ per plan. See [Plan limits](/en/article/plan-limits-n9e5hr/). * Auto sync: weekly on Free, daily on Basic, hourly on Pro and Max. * A plan change takes effect after you approve it in Shopify. Higher limits can take a few minutes to show. ## Related articles * [Plan limits](/en/article/plan-limits-n9e5hr/) * [Install and set up Omega Feed](/en/article/install-and-set-up-j8k3ts/) * [Send your feed to Google Merchant Center](/en/article/google-merchant-center-vpa4xz/) * [Send your feed to a Meta catalog](/en/article/meta-catalog-17jen4i/) Need help? Chat with us from the app.