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# Minimum order value

# Minimum order value

Require a minimum order amount before a delivery/pickup method (or a surcharge) applies — so small orders don't trigger an unprofitable delivery.

|| This feature requires the **Essential** plan or above.



## Overview

DingDoong supports two minimum-value settings:

* **Minimum order value for a method** — customers must reach a spend threshold before the method is offered.
* **Minimum order value for a surcharge** — a surcharge applies (or is waived) based on the order amount, e.g., free delivery above a threshold.

The widget shows a message when the cart hasn't met the minimum yet.

|| Setting a minimum affects only new orders — existing orders are unaffected.



## Before you start

* The method (Local delivery, Pickup, or Shipping) is enabled with a scheduling rule.



## How to set a minimum order value

Here's how, step by step:


### Step 1: Open the method's rule

Go to the method and find the minimum order value setting.

![Step 1: Open the rule](IMAGE_URL_STEP_1)

### Step 2: Enter the threshold

Enter the minimum amount required for the method (and/or the threshold that controls the surcharge).

![Step 2: Enter the threshold](IMAGE_URL_STEP_2)

### Step 3: Save and check the message

Save, then test with a small cart — the widget shows the "minimum not met" message until the cart reaches the threshold.

![Step 3: Minimum message on storefront](IMAGE_URL_STOREFRONT)



## Common scenarios

### Minimum spend for local delivery

Require, say, a 30.00 minimum before local delivery is offered, so deliveries stay worthwhile.

### Free delivery above a threshold

Use the surcharge minimum so the delivery fee is waived once the cart passes the threshold.

### No minimum for pickup

Leave pickup's minimum at 0 while keeping one on delivery.



## Configuration options

| Option | Description | Default | Notes |
| ---- |
| Minimum order value (method) | Spend required to use the method | 0 (none) | Below it, method/date isn't offered |
| Minimum order value (surcharge) | Threshold controlling the surcharge | — | e.g., waive fee above amount |



## Tips & Best practices

|| Phrase the storefront message helpfully ("Add X more for delivery") via [Translation](https://help.omegatheme.com/en/article/how-to-have-date-picker-in-another-language-tb669e/) so customers know how to qualify rather than just being blocked.

| Set realistic minimums — too high turns away otherwise-good orders.



## Troubleshooting

### The method is hidden for everyone?

Your minimum may be higher than typical carts. Lower it, or confirm you intended a minimum at all (0 = none).

### The message doesn't show?

Confirm the minimum is set on the method the customer is using and the cart is below it.



## FAQ

### Does the minimum count discounts/taxes?

It's based on the order amount — test with a representative cart to confirm the behavior for your store.

### How do I remove the minimum?

Set it to 0 and save.



## Related articles

* [Add surcharge per day](#) · [Add surcharge per timeslot](#) — Fees that can pair with thresholds *(Schedule & Availability)*
* [How to have date picker in another language](https://help.omegatheme.com/en/article/how-to-have-date-picker-in-another-language-tb669e/) — Customize the minimum message *(Widget Appearance & Placement)*



||| If you need further assistance, feel free to reach out to us via live chat or email at contact@omegatheme.com. We're happy to help!