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# Omega InstaFeed - Get Instagram Collaboration Posts and Show UGC on Storefront

# Overview

**Get Collaboration Posts** allows you to sync Instagram collaboration (Collab) posts to your storefront via Omega InstaFeed. These are posts where your brand is tagged as a collaborator, even if the post was published from another Instagram account.
With this feature, you can:
* Display **influencer or partner content** on your storefront
* Build stronger social proof using authentic collaborations
* Reduce manual work of requesting content or re-uploading media

# What Is a Collaboration Post?
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1ff7jap.png)
A collaboration post is an Instagram post that:
* Is created by another Instagram account
* Includes your Instagram account as a **collaborator**
* Appears on your Instagram profile under collab posts
Omega InstaFeed can fetch these posts and add them to your Media Library automatically.

###### Prerequisites
Before using this feature, make sure:
* Your Instagram account is **connected** to Omega InstaFeed
* You have **accepted** the collaboration post on Instagram
* The post is **public** (not private or restricted)

# How Collaboration Posts Are Synced?

### Sync Behavior
* Collaboration posts are fetched automatically during the **media sync process**
* They are added to your **Media Library** alongside your own posts
* Each collaboration post is marked for easy identification

### Where to Find Collaboration Posts
1. Go to **Omega InstaFeed → Media Library → Import media **(either From Instagram or 
2. Browse or search your media
3. Collaboration posts will appear together with regular posts
You can:
* Select them like normal posts
* Add them to widgets
* Use them in multiple widgets at the same time
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_8qwyw3.png)
# Using Collaboration Posts in Widgets
Once synced, collaboration posts behave like normal media:
* Can be added to **existing widgets**
* Can be included when creating **new widgets**
* Follow the same layout and styling rules
This allows you to showcase influencer content directly on your storefront without extra setup. Please go to **Widgets manager** page to create widget as usual. 
Once you publish done, you will see it on storefront as below:
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_tds219.png)
# Common Use Cases
* Display influencer reviews on your homepage
* Create a dedicated widget for brand collaborations
* Mix brand posts and collaboration posts in one feed

# Limitations & Notes
* Private or restricted posts cannot be synced
* If a collaboration is removed on Instagram, the post may stop updating
* Content availability depends on Instagram API permissions
# Troubleshooting
**Collaboration post not showing up?**
* Make sure the collaboration is accepted on Instagram
* Run a manual sync
* Check that the post is public
If the issue persists, contact Omega support with the post link.
# Best Practices
* Encourage partners to add your account as a collaborator, not just a tag
* Accept collaboration posts promptly to ensure timely sync
* Use collaboration content to increase trust and conversion

|| Should you have any questions or concerns, feel free to reach out to us via our 24/7 Live chat or email support@omegatheme.com.