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# Order report: track, filter, update, and export scheduled orders


# Order report: track, filter, update, and export scheduled orders

The Order report is your daily fulfillment hub — see every scheduled order, update its status, filter by what you're working on, and export for prep or analysis.

|| Available on all plans. **Google Calendar sync** within the report requires the **Smart** plan or above — see [Sync orders to Google Calendar](#).



## Overview

Managing pickup, delivery, and shipping orders is easier in one place. The Order report shows order number, items, total, payment status, due date, fulfillment method, and status — and lets you act on them. Status changes sync back to Shopify automatically.

|| The report reflects your Shopify orders that carry a DingDoong schedule; updating a status here also updates fulfillment in Shopify.



## Before you start

* DingDoong is installed and customers are placing scheduled orders.
* Open **Order report** in the DingDoong admin.



## What you can do

### 1. Track every order

See all orders with key details: number, items, total, payment status, due date, fulfillment method, and status.

![Order report table](IMAGE_URL_STEP_1)

### 2. Update order status

Select an order → **Update status** and choose the new state. Statuses: **Unfulfilled, Fulfilled, Ready for Pickup, Ready for Delivery, Ready for Dispatched** (and Closed). Status updates auto-sync to Shopify fulfillment.

![Update status](IMAGE_URL_STEP_2)

### 3. Filter & search

Filter by **Due Date** (Today, Tomorrow, No Date, Custom range), **Fulfillment Method** (Store Pickup, Local Delivery, Shipping), **Location**, and **Status** — combine filters to narrow results.

![Filters](IMAGE_URL_STEP_3)

### 4. Product summary export

Select orders → **Export to CSV** to get a breakdown of all products to prepare for those orders.

![Product summary export](IMAGE_URL_STEP_4)

### 5. Bulk editing

Edit multiple orders at once — update statuses and fulfillment details in bulk to save time.

![Bulk editing](IMAGE_URL_OUTCOME)

### 6. Export reports

Export the **current page** or **all orders** to CSV for analysis and record-keeping.

![Export reports](IMAGE_URL_OUTCOME_2)



## Common scenarios

### Morning fulfillment run

Filter by **Due date = Today** to see exactly what to prepare, then mark items **Ready for Pickup / Delivery** as they're done.

### Prioritize premium orders

Sort/scan by total to give high-value deliveries special handling.

### Weekly analysis

Export all orders to CSV to analyze top products and adjust stock.

### Answer a customer fast

Search the order to give an instant update on their pickup/delivery time.



## Configuration options

| Action | Options |
| ---- |
| Update status | Unfulfilled / Fulfilled / Ready for Pickup / Ready for Delivery / Ready for Dispatched / Closed |
| Filter | Due date, Fulfillment method, Location, Status (combinable) |
| Product summary export | CSV breakdown of products to prepare |
| Export report | Current page or All orders → CSV |
| Bulk edit | Update many orders at once |



## Tips & Best practices

|| Run your day from **Due date = Today** filtered by method — it's the fastest way to see what each team (pickup counter, delivery drivers) needs to prepare.

| Use status updates consistently — they drive the customer "Ready for pickup" / "Out for delivery" emails. See [Email & Notifications](#).

| Want a custom export format? Message support and we'll tailor it.



## Troubleshooting

### An order isn't in the report?

Confirm it carries a DingDoong schedule (date). Orders without a date are handled by [Auto-Recovery](#).

### A status update didn't reflect in Shopify?

Status changes sync to Shopify fulfillment — refresh; if it persists, contact support.



## FAQ

### Does updating status here email the customer?

Status drives DingDoong status emails (Ready for pickup, Out for delivery) if those are enabled — see [Email & Notifications](#).

### Can I export only selected orders?

Yes — select orders and use the product summary / CSV export.



## Related articles

* [Sync orders to Google Calendar](#) — Get scheduled orders on your calendar (Smart+) *(Order Management)*
* [Manage scheduled orders with tags & packing slips](#) — Tag and print orders *(Order Management)*
* [Email & Notifications](#) — Status emails triggered by the report *(Email & Notifications)*



||| If you need further assistance, feel free to reach out to us via live chat or email at contact@omegatheme.com. We're happy to help!