> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.omegatheme.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Send your feed to other channels

Send your Shopify products to TikTok, Microsoft, Pinterest, Klaviyo and ChatGPT with a feed URL that each channel fetches on its own schedule.

**Use this when:** you sell on a channel other than Google or Meta.

1. [Before you start](#2-before-you-start)
2. [TikTok](#2-tiktok)
3. [Microsoft](#2-microsoft)
4. [Pinterest](#2-pinterest)
5. [Klaviyo](#2-klaviyo)
6. [OpenAI ChatGPT](#2-openai-chatgpt)
7. [Limits](#2-limits)

## Before you start

* These channels use a data file only. In **Create a new feed**, **Direct channel connection (API)** shows **Coming soon**, so **Export a data file** is selected for you.
* You need an account on the channel with a catalog or store to send products to.
* Every channel follows the same 3 steps: create the feed in Omega Feed, copy its URL, paste it into the channel.

### Create the feed and copy its URL

1. Go to **Feeds** and open the channel's tab. TikTok and OpenAI (ChatGPT) have their own tab. Microsoft, Pinterest and Klaviyo are under **Other channels**.
2. Click **Create new feed**, keep **Export a data file** and click **Create**.
![Create a new feed window with TikTok selected: API shows Coming soon and Export a data file is selected](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/omodal_1j7qod4.png)
3. Set up the feed as described in [Create a feed](/en/article/create-a-feed-by1s4i/) and save.
4. When the file is ready, the **Congratulations! Your first feed is live.** window shows the **Feed URL**. Click **Copy**. Later, use **Feed actions** (⋯) > **Copy feed URL** on the feed's row.

Each sync replaces the file at the same URL, so you paste it only once. When the channel fetches the file, the feed's status changes from **Never fetched** to **Uploaded**.

| Set the channel to fetch the file at least as often as your feed's auto-sync, so prices and stock stay current.

## TikTok

TikTok reads XML or CSV files.

1. Click **Open TikTok Ads Manager** in the feed window, or open your catalogs list in TikTok Ads Manager.
2. Open your catalog > **Products** > **Add products** > **Upload a feed** > **Scheduled upload**.
3. Paste the feed URL and choose how often TikTok fetches it.


TikTok never sends login details, so **Require login details** has no effect on TikTok feeds.

## Microsoft

Microsoft Merchant Center reads XML or TSV (tab-separated) files.

1. Click **Open Microsoft Merchant Center** in the feed window, or open your stores in Microsoft Merchant Center.
2. Open your store > **Feeds** > **Create feed** > **Automatically download file from URL**.
3. Paste the feed URL and set the download schedule.


## Pinterest

Pinterest reads XML or CSV files.

1. Click **Open Pinterest catalogs** in the feed window, or open **Catalogs** in your Pinterest business account.
2. Open your catalog > **Data sources** > **Add data source** > **Provide URL link**.
3. Paste the feed URL and finish the data source.


## Klaviyo

Klaviyo reads XML or JSON files.

1. Click **Open Klaviyo** in the feed window, or open the catalog sources page in Klaviyo.
2. Click **Add source** and enter a name.
3. Paste the feed URL and map the fields Klaviyo asks for.


## OpenAI ChatGPT

OpenAI reads CSV files only, so this feed is always a CSV file.

|| OpenAI only accepts feeds from approved merchants. Apply with your own business details on OpenAI's merchant page first. You can create the feed in Omega Feed while you wait; the URL stays the same.

1. Go to **Feeds** and open the **OpenAI (ChatGPT)** tab, then create the feed as above.
2. On the **Attributes** tab, check the columns. Each row is named after an OpenAI column, and the required ones are filled by default.
3. Click **Open OpenAI Ads Manager** in the feed window, or open the feeds page in OpenAI Ads Manager.
4. Click **Create feed**, enter a name, then choose **Hosted URL**.
5. Paste the feed URL and choose how often OpenAI fetches it.


## Limits

* Each channel's feed counts toward your plan's feed limit. See [Plan limits](/en/article/plan-limits-n9e5hr/).
* Data-file feeds don't show approval status or product errors in Omega Feed. Check them in the channel's dashboard.
* Real-time price and stock updates aren't available for data-file feeds. The file refreshes on the feed's auto-sync schedule.

## Related articles

* [Create a feed](/en/article/create-a-feed-by1s4i/)
* [Fix connection and feed URL errors](/en/article/connection-errors-1luzgjm/#2-invalid-or-empty-feed-url)
* [Plan limits](/en/article/plan-limits-n9e5hr/)

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