> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Pop-up

This tutorial will walk you through how to customize Age Verification Pop-up, allowing you to align it with your store’s branding.
## Open Age Verification Pop-up in Shopify

1. From your Shopify admin dashboard, navigate to Age Verification Pop-up.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1sax3qg.png)
2. Select the **Store verification** tab.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_13lli4c.png)
3. Select the **Create pop-up** button.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_3d2lq5.png)
## Guide to Configuring the Pop-up – “Info” Tab

1. **Pop-up Info**

**Status:**
* Select **Enabled** to activate the pop-up.
* Select **Disabled** to deactivate it.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1nq4a3o.png)
**Name (Required):**
* Enter a name for internal reference.
* Only administrators can see this name.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_9uovgu.png)
**Method:**
* **No input:** Customers only need to click “OK” to confirm.
* **Birthdate entry:** Customers must enter their birthdate to verify their age

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_ja7q1p.png)
**Verify Age:**
* Choose the minimum age required for customers to access the website.
* Example: Select **18** if only users aged 18 or older should be allowed.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_j6d1hy.png)
* Select the date order

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1kjupc8.png)
2. **Condition**
**Display page(s):**

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_cy1ags.png)
* **All pages** – The pop-up will appear on all pages of the website.
* **Home page** – The pop-up will only be displayed on the homepage.
* **Specific collections** – Choose specific product collections where the pop-up should appear.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_3orhpa.png)
* **Specific products** – Apply the pop-up to selected products only.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1bmph3u.png)
* **Custom** – Customize the display pages as needed.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1tv6dhf.png)
**Trigger condition:**
* **Always show** – The pop-up will appear every time a visitor accesses the page.
* **Logged customers** – The pop-up will only appear for users who are not logged in.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_4pjujz.png)
## Background Customization Guide

1. **Customize Background**
**Solid color background:**
* Select this option to use a solid color as the background for the pop-up.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_wce1zh.png)
* Or upload a custom image that is relevant to the content of the page or your brand.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_c3p2n3.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1uwehn4.png)
**Color**:
* If using a solid color, specify the desired hex code in the “Page background color” field.
Note: In case you select “Default” for a solid color background.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1orxqxv.png)
2. **Set Pop-up Background color**:
* Enter a hex code for the popup itself in the “Background color” field.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_uilmb3.png)
3. **Set Border color**:
* Choose the color of the pop-up border (e.g., #10e093)
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1cm7wp5.png)
* Set the roundness of the pop-up corners. Enter a value in pixels (e.g., 20px)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_7dv8am.png)
* Define the thickness of the border in pixels (e.g., 10px)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1mbhnhc.png)
4. **Add a Logo (Optional)**:
* Upload a logo in `.pnj` or `.jpg` format to further customize the pop-up.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1qevah3.png)
## Text Customization Guide

1. **Heading Text**:
* Enter the main message in the “Heading text” field.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1y7yzot.png)
* Use the formatting options (**Bold**, *Italic*, Underline) to style the text.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_oastou.png)
* Align the text to the left, center, or right using the alignment buttons.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1ghwj7s.png)
* Add custom HTML by clicking the `</>` icon for advanced formatting.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1w4bzdx.png)
* Customize the font of the text.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1075vzg.png)
* Adjust the font size and color using the **text size** and **color** options.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_jzn04h.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1xc4bmh.png)
2. **Sub-heading Text**:
* Enter supporting information, such as age restrictions, in the “Sub-heading text” field.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_2to6gb.png)
* Customize the sub-heading the same way as the pop-up heading.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1kbrv7p.png)
## Button Customization Guide

1. **Customize Submit Button**
**Submit button**
* Enter the button label (e.g., **OK**) in the **“Submit button”** field.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1g2bmcf.png)
* Use formatting tools to style the text (bold, italic, underline).

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_nexisk.png)
* Align the text to the left, center, or right using the alignment buttons.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_ukxx3g.png)
* Customize the font of the text.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1xmg05j.png)
* Adjust the font size and color using the **text size** and **color** options.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_142bepl.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_15cvrmj.png)
**Button style**
* Set the button’s background color using a hex code (e.g., #FE4D01).

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_b0pghx.png)
* Define the border color of the button with a hex code (e.g., `#FFFFFF`).

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1mgl61j.png)
* Enter a value in pixels to round the button’s corners (e.g., `6px`).

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_5v8xeu.png)
* Specify how thick the border should be (e.g., `2px`).

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1m2ceut.png)
2. **Customize Cancel Button**
**Label**:
* Customize the cancel button label by typing in the “Cancel button label” field.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_100kms2.png)
* Apply the same customizations to the cancel button as previously done with the submit button.
3. **Visitor setting**
* Enter the URL where users will be redirected if they click “Cancel.”

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_dtu6e.png)
* Enter the error message to display if there is an issue with date validation.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_asuf1m.png)







































