> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.omegatheme.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# POS Integration

# POS Integration

**Benefit: **
* Suitable for stores with in-person sales operations
    * Ideal for businesses that sell both online and at physical locations
    * Supports hybrid workflows such as in-store purchases with delivery
    * Helps streamline operations across online and offline channels
* Ideal for buyers who want flexible pickup or delivery options
    * Allows customers to pay and pick up orders directly at the store
    * Supports scheduling home delivery at a preferred date and time
    * Offers convenience for customers with different shopping habits
* Enhances the overall customer experience
    * Reduces confusion and improves clarity in the fulfillment process
    * Provides a consistent and seamless shopping journey across channels
    * Increases customer satisfaction by offering flexible fulfillment choices

**How to setup?**
1. Install **Shopify POS** from the App store, open the app and log in to your store

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_dlpl8a.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_sjsz1w.png)

2. Add the **DingDoong tile** (make sure you have installed DingDoong app in Shopify admin)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1n120dm.png)

* Choose **App**, then select **DingDoong**


![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1ker9xu.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_17p6rcd.png)

* Click **Add** and **Save** to finish


![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_pbr5id.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1d6iqis.png)

3. Place orders and select schedules
* Select and add products to the cart


![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_17hti00.png)

* Return to the **homepage**, then click **DingDoong Schedule**. The methods, dates, and time slots displayed on POS strictly follow the configurations set in the DingDoong app.
    * Shipping


![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_18olozm.png)

    * Store pickup

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_fu3zej.png)

    * Local delivery

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_lyz9nq.png)

* After choosing the date and time, return to the cart to proceed with checkout. The date and time information will appear in Additional details

![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_mdwp7s.png)


