Receiving many request from customers wishing to display tracking information synchronized from the Synctrack app at Shopify admin (under Order tab), we have recently released the new feature _ Sync Info to Shopify Order note (Applied for Pro and above users)
Acceptance Criteria:
Order synchronization information is only displayed as Note at the Shopify order tab when the following two conditions are met:
When the order happens after the feature activation time
When the order is synced and the tracking number is sent to PayPal/Stripe successfully
How to use it?
Step 1: Go to Settings / General settings tab in Synctrack app. Click the “Turn on” button

Step 2: Popup pops up asking for access to Shopify Order of the store => click “Grant access” button to grant permission

Step 3: Redirect to Shopify login to complete

Step 4: Check the displayed information of successfully synced orders from the date of feature activation


Acceptance Criteria:
Order synchronization information is only displayed as Note at the Shopify order tab when the following two conditions are met:
When the order happens after the feature activation time
When the order is synced and the tracking number is sent to PayPal/Stripe successfully
How to use it?
Step 1: Go to Settings / General settings tab in Synctrack app. Click the “Turn on” button

Step 2: Popup pops up asking for access to Shopify Order of the store => click “Grant access” button to grant permission

Step 3: Redirect to Shopify login to complete

Step 4: Check the displayed information of successfully synced orders from the date of feature activation


Updated on: 10 / 03 / 2022