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# Using Shopify rates

# Using Shopify rates

Prefer to charge for delivery/shipping through Shopify's native rate settings? Here's how Shopify rates work with DingDoong.

|| Available on all plans (rates are configured in your Shopify admin). For in-app rate management, see [Rates by DingDoong](#) (Essential+).



## Overview

DingDoong displays your delivery method and date picker; Shopify can handle the actual rate shown at checkout. Shopify rates suit merchants who want flat, price-based, weight-based, free, or carrier-calculated shipping.

|| If you use the checkout date picker, we recommend [DingDoong rates](#) instead to avoid checkout conflicts.



## Before you start

* You can access **Shopify admin → Settings → Shipping and delivery**.



## Shopify rate types

| Type | How it works | Example |
| ---- |
| Flat | Fixed fee per order | $5 standard, $15 expedited |
| Price-based (popular) | Fee varies by cart value | $4 under $50, free over $100 |
| Weight-based | Fee varies by total weight | $7 under 5 kg, $15 over 5 kg |
| Free | Any rate set to $0 | Free over $100 |
| Carrier-calculated | Live rates from USPS/UPS/DHL/etc. | Based on weight, size, destination |



## Set up shipping rates for all products

1. Go to **Shopify admin → Settings → Shipping and delivery → General shipping rates**.
2. **Add rate** — set the rate name, delivery description, and amount; preview on the checkout page.
3. Add conditions for min/max order price or weight ranges as needed.

![Shopify general shipping rates](IMAGE_URL_STEP_1)



## Set up rates for specific products

1. Create a **custom shipping zone/profile**.
2. Add the products, add the shipping zone, then add rates — same as above, but scoped to those products.

![Shopify product-specific rates](IMAGE_URL_STEP_2)



## Set up local delivery rates (ZIP codes / radius)

1. Go to **Settings → Shipping and delivery → Local delivery**.
2. Turn on Local delivery and choose the zone type: **postal/ZIP codes** or **maximum radius**.
3. Add **conditional pricing** by order value if needed (e.g., $5 over $5, $3 over $10, free over $20).
4. Save and preview at checkout.

![Shopify local delivery rates](IMAGE_URL_STEP_3)



## Common scenarios

### Simple flat shipping

One flat rate for all orders.

### Free shipping over a threshold

Price-based rate set to $0 above your threshold.

### Real-time carrier pricing

Use carrier-calculated rates for accurate per-parcel costs.



## Tips & Best practices

|| If you already configured rates in Shopify and switch a method to "Use rates by Shopify" in DingDoong, click **Sync rate from Shopify** so DingDoong reflects them.

| For the smoothest checkout with the date picker, consider moving rates into [DingDoong rates](#).



## Troubleshooting

### Rates don't show at checkout?

Confirm the rate's zone covers the customer's address and any price/weight conditions are met.

### DingDoong isn't using my Shopify rates?

Select "Use rates by Shopify" for that method and click Sync rate from Shopify.



## FAQ

### Does DingDoong define rates itself?

DingDoong can, via [Rates by DingDoong](#) (Essential+). Otherwise rates come from Shopify.

### Can I use carrier-calculated rates?

Yes — they're a Shopify feature; configure them in Shipping and delivery.



## Related articles

* [Rates by DingDoong](#) — Manage rates in-app (Essential+) *(Delivery Rates & Fees)*
* [How to enable shipping](#) — The method these rates apply to *(Delivery Methods)*



||| If you need further assistance, feel free to reach out to us via live chat or email at contact@omegatheme.com. We're happy to help!