> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.omegatheme.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Using the contact form

Once you've customized the Contact Form, it will be live and accessible to your customers via the chat widget on your storefront.

**Viewing contact form**
**Form Responses**: All responses from the Contact Form will be automatically logged in the Omega Chat app.
* Go to the **"Form Answer"** tab in the Omega Chat app to view all form entries.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_11z0vwd.png)

* Now, the Form Answer data table will display all of your data with fixed column: Name, Email, Phone, Email Subscription and Form created time:
* **1, Choose Form:** Choose a specific widget to view the data.
* **2, Export:** Export your data to a CSV file, you can customize your export by choosing a specific widget, sorting time,...
* **3, Choose Time:** Set a time to view the submission data.
* **4, Search and Sorting**
* **5, Actions:** Including delete submission and view full submission. ![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_uiyodw.png)

**Viewing form detail**
* View full form answer by click on the View Icon on the Form Answer data table
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1ev2vac.png)

* You can now view full form submission and add note for each submission.
![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_dg9uux.png)

By setting up and optimizing the **Contact Form** feature in the Omega Chat app, you can now streamline your customer communication and gather valuable information that helps you serve your customers better.