Workflow Automation FAQs

* Does the app support IOS or Android?
Yes, we support all devices including mobile.

* Does the app need the additional source code?
No, the app is used right away.

* When is the start and end of the usage cycle?
The usage cycle starts on the 1st day of each month and ends at the end of each month. The…

* Would I get a notification email once I use certain actions of my monthly limit?
Yes, once your monthly usage reaches the monthly limit. A notification email will be sent to you. In addition, you…

* Can I upgrade and downgrade the plan anytime, such as in the middle of a usage cycle?
Yes, you can upgrade and downgrade your plan anytime, and the change will be applied immediately.

* Is there a step-by-step guide on how to create an automation rule?
Yes, click here, you will see the step-by-step guide.

* What if I use all of this monthly limit?
Once reaching the monthly limit, a notification email will be sent to you. All the automation will not be processed…

* What time zone is used for time-based automation?
It is based on your store's local time zone. If you want to change your time zone, please contact us…

* Why could the recipients not receive the automation-triggered emails?
Firstly, please contact the recipients to check their spam box, the emails might be filtered into their spam mailbox. Next,…

* Can I use my own formatting for emails?
There are two parts in an email: Email Body and Data Table. You can use your own formats and HTML…

* How can I configure my Gmail for sending notification emails?
With Gmail for Business (G Suite) Go to and sign in with your Gmail account. Go to the Security…
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