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Facebook Messenger ‑ Live Chat
Chat with customers via Facebook Messenger right on store
Chat bubble does not show on the page - Documentation for techies
**Previous: ** How to check the error why Facebook chat doesn’t appear on your store How to whitelist domain After checking the website and there is no issue with the Facebook page. You should follow the following steps to check further. Press F12 or right mouse click to Inspect, then Ctr
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Get contact information via Facebook Messenger - Live Chat
It helps you get customer information (email, phone number) when you are away/ unavailable / out of office to get back to customer quickly. As all we know, some customers would like to open Guest Chat rather than logged-in their FB account and according to Facebook Policy, you only have 24 hours to reply these messages. With Get contact information feature, you will never miss anything from your potential c
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{New Feature} Shipping Notice
This feature helps you sending Shipping Updates to your customer after they completed their purchase on your website. Step 1: Go to the app --> Campaign -> Shipping Notice and turn the this button ON **Step 2: ** 2.1. Setup in the Storefront You can design how it looks at the Check-out page with a preview besides for the best check -> Inbox > Automated Responses > Instant Reply/ Frequently Asked Questions/ Away Message (etc) > Edit **Away Message ** FAQs  -> Inbox > Chat Plugin -> Customize Your Chat Plugin -> Prominence -> Button ** Button display Decide how the chat button will look (Icon Only)  In the Dashboard: Widget Name ---> Welcome Pop-up 2. In the Widgets: ![](https://storage.crisp.chat/users/helpdesk/website/8383e
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How to check the number of subscribers/subscriptions you get and manage them
How to check the number of subscribers/subscriptions you get and manage them In the Dashboard you can check this information and manage your subscriptions Please click to See more for more details about subscriptions. Now you can see the number of subscriptions and get their information for the next
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How to remove the Facebook Messenger - Live Chat and check the code leftover
If you want to remove or cancel the app subscription, please go to Apps tab on your Shopify dashboard and click to button of the Facebook Messenger - Live Chat. **When you have uninstalled our app, sometimes there will have some lines of code leftover on your site. But don't worry, you just need to follow few steps to check if there is code leftover or not. ** Go to the w
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