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• How to disable or remove a Facebook pixel from your Shopify store

  When you setup your Facebook account in Facebook channel on Shopify, a Facebook pixel can be added, then you need to remove this pixel code on Shopify if you have added the same pixel ID in Facebook Multi Pixels app. If you don't remove the pixel code, then your store will have more than one pixel on it, which can result in duplicate or incorrect data in your reports. There are 3 possibilities you added the pixel ID on Shopify, please check your case and remove it:Very popular

• How to set up Conversion API with Facebook Multi Pixels

  Setup Conversion API for FaceebookVery popular

• Facebook reporting limitations

  Similar limitations will apply to the measurement of some web conversion events because of reporting limitations of iOS 14 devices. The following limitations are expected across Ads Manager, Ads Reporting, and the Ads Insights API. Delayed reporting: Real-time reporting will not be supported, and data may be delayed up to 3 days. Please refer the documents here to check further: https://www.facebook.com/business/help/331612538028890?id=428636648170202 As a result, we suggest you to checkVery popular

• How to test server events using the Test Events tool

  Go to Events Manager. Select your pixel in the Data Sources tab. Click Test Events. Find the Test Server Events section. Copy the test event code and paste into our app Interact with your website to test the events. Your interactions will appear in the Test Events tab within 30 seconds. After testing, please make sure to remove the test event code in our app. ${youtube}[HoVery popular

• How to set up Facebook Multi Pixels on Shopify

  ⭐️ INSTALLATION https://apps.shopify.com/facebook-multi-pixels Please note that during the trial period, you will not be charged. Shopify only chVery popular

• How to set up Facebook Multi Pixels on BigCommerce

  Installation How to add Pixel ID to your store After installing Facebook Multi Pixels app you will be directed to the Facebook Multi PixelVery popular

• How to measure the effectiveness of your Facebook campaign?

  Facebook's reaction with IOS 14 release has caused some reporting limitations. Specifically, real-time reporting will not be supported, and data may be delayed up to 3 days. https://www.facebook.com/business/help/331612538028890?id=428636648170202 Below information will help you to resolve this issue at some points, you can see your ad sales in Shopify reports instead of Facebook Ads Manager, from that you can hPopular

• Currency convert issue with Facebook pixel conversion events

  The conversion currency rate is 1 based on the theme default, if you use multiple currencies on your store, we recommend you to use Currency Converter Bear by Conversion Bear, so that we can support to convert the value on your ads report. If you use another app to convert the currency, please contact them to provide an API for our app to connect with, then inform us via email [email protected] or support chat so that our developer can support you. [What is total value tracking?](/en/artiSome readers

• Where can I get my Pixel ID?

  You can get your Pixel IDs in Facebook Business Manager, if you haven't created the pixel ID yet, you can follow the instruction here: https://www.facebook.com/business/help/314143995668266?id=1205376682832142Some readers

• How can I check if my pixel is working or not?

  Step 1: Click here to add Facebook Pixel Helper extension to Chrome Step 2: Verify your pixels are firing properly Go toVery popular

• How to add script to thank you page to track purchase event

  Please make sure that you have added the script to Checkout by going to Settings and choose Checkout. At the additional scripts section, please paste this script: If it still doesn't work, please provide us the checVery popular

• The app does not track initalCheckout event, what should I do?

  It mostly happens when you use another Checkout app, not Shopify Checkout. Please contact us at [email protected] so that we can check and fix the issue for you. Before sending us email, please grant us access to your theme by sending us a staff account invitation. Step 1: Go to your Shopify Admin, choose Settings. Step 2: Click Plan & Permissions. Step 3: In the Permissions section, click Add staff, enter our email address, grant us access to your themes, apps and settinPopular

• All of my events are double counted, how do I fix it?

  The events are double counted is because you added the same pixel ID in our app and in Facebook sales channel Shopify app, please remove the pixel ID in one place How to disable or remove a Facebook pixel from your Shopify storeVery popular

• Can I add one pixel ID in Shopify and another pixel ID in your app?

  Yes, as long as this is not the same Pixel ID, you can add one in Shopify and one in our app. All of my events are double counted, how do I fix it?Some readers

• Can my pixel fire on the checkout page?

  Unfortunately, if you are basic Shopify account, you can't track the pixel there, it only can work in the case you are Shopify plus account. However, the app can track InitCheckout event when you click Checkout button on the cart page and track Purchase event on thank you page. How to add script to thank you page to track purchase eventSome readers

• Where can I check the Pixel data?

  All pixel data which is sent to Facebook will appear in the [events manager ](https://www.facebook.com/micro_site/url/?click_from_context_menu=true&country=VN&destination=https%3A%2F%2Fbusiness.facebook.com%2Fevents_manager2%2Flist&event_type=click&last_nav_impression_id=0azFcjroY5dbLei5q&max_percent_page_viewed=54&max_viewport_height_px=937&max_viewport_width_px=1920&orig_http_referrer=https%3A%2F%2Fwww.google.com%2F&orig_request_uri=https%3A%2F%2Fwww.facebook.com%2Fbusiness%2Fhelp%2F1624255387Some readers

• If I want to cancel the subscription, what should I do?

  We are sorry to see you go, but if you want to cancel, just simply delete the app from your app store. Do I need to do anything after deleting the app?Some readers

• Do I need to do anything after deleting the app?

  We're afraid yes, you need to do some steps to remove the code embed in your theme. Please follow the steps blow:Very popular

• If I make a test order, does it influence my pixel data and my ad campaigns?

  No, it will not affect anything, it only affects when you click your ad campaigns on your Facebook page to order How to test web browser events using the Test Events tool How to test server events using the Test Events toolFew readers

• How to test web browser events using the Test Events tool

  The best way is to test with Test Event function on Facebook Manager. Step 1: Go to your Facebook event manager and click Test Event Step 2: Enter your domain and interact with your website to test the events. Your interactions will appear in the Test Events tab within 30 seconds. ![](https://storage.crisp.chat/users/helpVery popular

• Your pixel event was not associated with any domains

  I got the error says " All domains need to be associated with a pixel event pair and an ad. Your pixel event was not associated with any domains. Ads without domains will be paused unless you either set up your domain in Events Manager, select another pixel event or change your optimization. This is something all advertisers need to do in Facebook due to the iOS 14 update. You need to go to business settings - brand safety and verify your domain. Then go to events and add events to the domain.Some readers

• What is total value tracking?

  Shopify tracks pure sales, meaning it does not include any shipping, taxes or discounts in sales reports. Anything other than the sale could be considered a cost or tax entry for accounting purposes. In case you want to track subtotal value, please contact our support team or reach us via email [email protected], then our developer will customize it for you.Some readers

• What is Event Match Quality?

  Event Match Quality indicates how effective the customer information sent from your server may be at matching event instances to a Facebook account. High-quality event matching may improve ads attribution and performance. This metric is in development. Expect to see a very low score for the most common events, like PageView, or ViewContent. These are events triggered by virtually any website visitor. For these events is very hard to send really useful customer information, like name, email, or aPopular

• Why it is showing low event match quality?

  It is because the matching data between the server and Facebook is low, we recommend you to turn on all parameters in our app settings What is Event Match Quality?Popular

• Server Sending Invalid Match Key Parameters

  It’s possible that you will see this type of warning in your Events Manager Diagnostic section: ISSUE Your server is sending an invalid ip_address, user_agent parameters value for your PageView event. This may be because there was an error in the parameter value. This may cause issues with the attribution and delivery optimization of ad campaigns that are using this event. This error can be triggered by a very limited number of events when the script can’t identify correctly some of the requiredVery popular

• Missing AddToCart/ PageView/ ViewContent/ InitCheckout User Data Parameters

  For Page View, ViewContent, AddtoCart, InitCheckout events, pixel is tracking for all visitors If the customers do not have information (email, phone...) so pixel cannot send customer information to Facebook, so there is a warning, it is no problem. If the customer logs in, the app still sends all the information to Facebook. This is normal Only clients who are tracked by CAPI have this warning, so no problem. All Pixel apps including Shopify are doing the same [Server Sending Invalid Match KeyVery popular

• This pixel is not pair with a catalog error

  There are 2 ways to pair pixel with a catalog: **1. From Facebook business settings ** **2. From Facebook commerce manager **Very popular