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• How to disable or remove a Facebook pixel from your Shopify store

  When you setup your Facebook account in Facebook channel on Shopify, a Facebook pixel can be added, then you need to remove this pixel code on Shopify if you have added the same pixel ID in Facebook Multi Pixels app. If you don't remove the pixel code, then your store will have more than one pixel on it, which can result in duplicate or incorrect data in your reports. There are 3 possibilities you added the pixel ID on Shopify, please check your case and remove it:Very popular

• How to set up Conversion API with Facebook Multi Pixels

  Setup Conversion API for FaceebookVery popular

• How to test server events using the Test Events tool

  Go to Events Manager. Select your pixel in the Data Sources tab. Click Test Events. Find the Test Server Events section. Copy the test event code and paste into our app. Interact with your website to test the events. Your interactions will appear in the Test Events tab within 30 seconds. After testing, please make sure to remove the test event code in our app. ${youtube}[TVery popular

• Facebook reporting limitations

  Similar limitations will apply to the measurement of some web conversion events because of reporting limitations of iOS 14 devices. The following limitations are expected across Ads Manager, Ads Reporting, and the Ads Insights API. Delayed reporting: Real-time reporting will not be supported, and data may be delayed up to 3 days. Please refer the documents here to check further: https://www.facebook.com/business/help/331612538028890?id=428636648170202 As a result, we suggest you to checkVery popular

• How to set up Facebook Multi Pixels on Shopify

  ⭐️ INSTALLATION https://apps.shopify.com/facebook-multi-pixels Please note that during the trial period, you will not be charged. Shopify only chVery popular

• How to set up Facebook Multi Pixels on BigCommerce

  Installation How to add Pixel ID to your store After installing Facebook Multi Pixels app you will be directed to the Facebook Multi PixelSome readers

• How to measure the effectiveness of your Facebook campaign?

  Facebook's reaction with IOS 14 release has caused some reporting limitations. Specifically, real-time reporting will not be supported, and data may be delayed up to 3 days. https://www.facebook.com/business/help/331612538028890?id=428636648170202 Below information will help you to resolve this issue at some points, you can see your ad sales in Shopify reports instead of Facebook Ads Manager, from that you can hSome readers

• Why the pixel doesn't show on Facebook Pixel Helper after installing the app correctly?

  Receiving a number of question about why the pixel doesn't fire or trigger any events on the Facebook Pixel Helper after setting the app correctly, we are making a tutorial video to help you to check and resolve it on your end. As normal, once you install the app, it will automatically embed the app code to your theme so that the app can work for your store . However, if you are not in that case, please check your store theme to see: ![](https://storage.crisp.chat/users/helpdesk/website/8383e54Some readers

• How to set up Facebook product catalog manually

  A catalog is a container that holds all the items you want to advertise or sell on Facebook and Instagram. You'll find your catalog under the Catalog tab in Commerce Manager. You can choose from several different ways to add your items. After you add items, you can view them in your catalog's Items tab and see the methods you used in the Data Sources tab. You'll need to continue managing items in your catalog the same way you added them. If your inventory is small or medium and doesn't change oSome readers

• [New feature] Catalog Manager

  Create a new catalog: A catalog is a container that holds information about all the items you want to advertise or sell on Facebook and Instagram. You can connect your catalog to different types of ads and sales channels to promote your items, including dynamic ads, Facebook Shops, and more. With this feature, users can create product catalogs on Facebook. After creating a catalog from our app, all products will be updated into Shopify and Facebook catalogs. This helps store owners run dropshiSome readers

• Currency convert issue with Facebook pixel conversion events

  The conversion currency rate is 1 based on the theme default, if you use multiple currencies on your store, we recommend you to use Currency Converter Bear by Conversion Bear, so that we can support to convert the value on your ads report. If you use another app to convert the currency, please contact them to provide an API for our app to connect with, then inform us via email [email protected] or support chat so that our developer can support you. [What is total value tracking?](/en/artiFew readers

• [New feature] Product Feed

  Feed A data feed lets you bulk upload items to your catalog using a spreadsheet file. With our app, you just need to choose products for a data feed and our app will help you update all of the product information changes on Shopify to Facebook Catalog. If you already have the catalog and want to feed or update the product, just one click with our feed feature. Step 1: Select the Product feed tab, you can choose the option to feed all products in your store or you can feed products followFew readers

• [New feature] Event Builder

  If you want to custom event follow your request, but do not know any coding skills, our app will help you create new triggers for events just in a few minutes. This feature lets customers create their own tracking event when buyers click on a button or embedded link on your store ( Subscribe button, bestseller tab,...) So merchants can create ads campaigns based on custom event groups to target potential customers for a better conversion rate. Before going to detailed steps, you can view theFew readers

• How to check the the same Pixel ID at your page source

  You can check the pixel if it was put at the same places by following guide: First go to your store and check the pixel with Facebook Pixel Helper extension Then copy the pixel ID Next Ctrl + U to check the page source Ctrl + F then paste the pixel ID there If the page source displays two scripts using the same pixel ID, your store maybe experience the error "The Facebook pixel activated two times". Please remove one of the placeFew readers

• Facebook Multi Pixels New Interface Document Settings

  ||| ⭐️ Installation Step 1: Lock into your Shopify account in App Store. Click the ADD APP button to buy the app for your store. Step 2: You will then be redirected to your admin page to make a payment for the app and start installing. Step 3: After press Install app, the app will be automatically installed and be ready right away for you to use in the Apps section ||| ⭐️ How to add Pixel ID to your store After installing **Omega - Multi Facebook Pixels **app you will bFew readers

• Pixel Error Affecting Delivery

  Occasionally, you may notice a red error warning on top of your Facebook Ads Manager , such as this: It turns out that this can be triggered by totally typical activity, with nothing wrong with your pixel setup. If you go to the Events Manager as suggested by the notification, you could get this message: "Redundant Purchase Event." There is a link to "Affected URLs" on the page. Click that and look at theFew readers

• How to create new Pixel ID - How to get Pixel ID

  How to create new Pixel IDFew readers

• Multi Facebook Pixels - Analytics

  Seeing a large number of queries asking about the purchase events tracking, we have released the purchase report feature to show how many purchases event our app has sent to Facebook. However, please note that when Facebook reflects that information to the Facebook Manager depending on Facebook itself. The Analytics section offers you a dashboard to check all purchase orders within the last 60 days. ![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/screenshot1_1jqdpmn.pngFew readers

• INTERGRATE EVENT TRACKING WITH PAGEFLY

  After a short time to discuss, we are glad to announce that our app integrated with Pagefly successfully. Omega - Facebook Multi Pixels will let Pagefly customers easily track events or set up custom triggers, so you can understand more about the customers' actions in your store. You can enable the tracking by following simple steps: Firstly, you can go to Pagefly editor Select the button you want to track In the General tab on the right-hand side, select the Tracking section, then choFew readers

• Where can I get my Pixel ID?

  You can get your Pixel IDs in Facebook Business Manager. Go to Event Manager and copy your Pixel ID from there If you haven't created the pixel ID yet, you can follow the instruction here: https://www.facebook.com/business/help/314143995668266?id=1205376682832142Some readers

• How can I check if my pixel is working or not?

  Step 1: Click here to add Facebook Pixel Helper extension to Chrome Step 2: Verify your pixels are firing properly Go toVery popular

• How to add script to thank you page to track purchase event

  Please make sure that you have added the script to Checkout by going to Settings and choose Checkout. At the additional scripts section, please paste this script: 2. 3. ![](https://storage.Very popular

• The app does not track initalCheckout event, what should I do?

  It mostly happens when you use another Checkout app, not Shopify Checkout. Please contact us at [email protected] so that we can check and fix the issue for you. Before sending us email, please grant us access to your theme by sending us a staff account invitation. Step 1: Go to your Shopify Admin, choose Settings. Step 2: Click Plan & Permissions. Step 3: In the Permissions section, click Add staff, enter our email address, grant us access to your themes, apps and settinPopular

• All of my events are double counted, how do I fix it?

  The events are double counted is because you added the same pixel ID in our app and in Facebook sales channel Shopify app, please remove the pixel ID in one place How to disable or remove a Facebook pixel from your Shopify storeVery popular

• Can I add one pixel ID in Shopify and another pixel ID in your app?

  Yes, as long as this is not the same Pixel ID, you can add one in Shopify and one in our app. All of my events are double counted, how do I fix it?Few readers

• Can my pixel fire on the checkout page?

  Unfortunately, if you are basic Shopify account, you can't track the pixel there, it only can work in the case you are Shopify plus account. However, the app can track InitCheckout event when you click Checkout button on the cart page and track Purchase event on thank you page. How to add script to thank you page to track purchase eventSome readers

• Where can I check the Pixel data?

  All pixel data which is sent to Facebook will appear in the [events manager ](https://www.facebook.com/micro_site/url/?click_from_context_menu=true&country=VN&destination=https%3A%2F%2Fbusiness.facebook.com%2Fevents_manager2%2Flist&event_type=click&last_nav_impression_id=0azFcjroY5dbLei5q&max_percent_page_viewed=54&max_viewport_height_px=937&max_viewport_width_px=1920&orig_http_referrer=https%3A%2F%2Fwww.google.com%2F&orig_request_uri=https%3A%2F%2Fwww.facebook.com%2Fbusiness%2Fhelp%2F1624255387Some readers

• If I want to cancel the subscription, what should I do?

  We are sorry to see you go, but if you want to cancel, just simply delete the app from your app store. Do I need to do anything after deleting the app?Some readers

• Do I need to do anything after deleting the app?

  We're afraid yes, you need to do some steps to remove the code embed in your theme. Please follow the steps blow: Very popular

• If I make a test order, does it influence my pixel data and my ad campaigns?

  No, it will not affect anything, it only affects when you click your ad campaigns on your Facebook page to order How to test web browser events using the Test Events tool How to test server events using the Test Events toolFew readers

• How to test web browser events using the Test Events tool

  The best way is to test with Test Event function on Facebook Manager. Step 1: Go to your Facebook event manager and click Test Event Step 2: Enter your domain and interact with your website to test the events. Your interactions will appear in the Test Events tab within 30 seconds. ![](https://storage.crisp.chat/users/helpPopular

• Your pixel event was not associated with any domains

  I got the error says " All domains need to be associated with a pixel event pair and an ad. Your pixel event was not associated with any domains. Ads without domains will be paused unless you either set up your domain in Events Manager, select another pixel event or change your optimization. This is something all advertisers need to do in Facebook due to the iOS 14 update. You need to go to business settings - brand safety and verify your domain. Then go to events and add events to the domain.Few readers

• What is total value tracking?

  Shopify tracks pure sales, meaning it does not include any shipping, taxes or discounts in sales reports. Anything other than the sale could be considered a cost or tax entry for accounting purposes. In case you want to track subtotal value, please contact our support team or reach us via email [email protected], then our developer will customize it for you. Or you can go to the in-app Event setting tab then select option to track total value tracking. ![](https://storage.crisp.chat/useSome readers

• What is Event Match Quality?

  Event Match Quality indicates how effective the customer information sent from your server may be at matching event instances to a Facebook account. High-quality event matching may improve ads attribution and performance. This metric is in development. Expect to see a very low score for the most common events, like Page View, or View Content. These are events triggered by virtually any website visitor. For these events is very hard to send really useful customer information, like name, email, orVery popular

• Why it is showing low event match quality?

  It is because the matching data between the server and Facebook is low, we recommend you to turn on all parameters in our app settings What is Event Match Quality?Popular

• Server Sending Invalid Match Key Parameters

  It’s possible that you will see this type of warning in your Events Manager Diagnostic section: ISSUE Your server is sending an invalid ip_address, user_agent parameters value for your PageView/ Add to Cart/ View Content/ Init Checkout event. This may be because there was an error in the parameter value. This may cause issues with the attribution and delivery optimization of ad campaigns that are using this event. This error can be triggered by a very limited number of events when the scriptVery popular

• Missing AddToCart/ PageView/ ViewContent/ InitCheckout User Data Parameters

  For Page View, ViewContent, AddtoCart, InitCheckout events, pixel is tracking for all visitors If the customers do not have information (email, phone...) so pixel cannot send customer information to Facebook, so there is a warning, it is no problem. If the customer logs in, the app still sends all the information to Facebook. This is normal Only clients who are tracked by CAPI have this warning, so no problem. All Pixel apps including Shopify are doing the same [Server Sending Invalid Match KeyVery popular

• This pixel is not pair with a catalog error

  If you see the warning about the catalog when checking with Facebook Pixel Helper. Don't worry, it appears when your pixel is not connected with you product catalog. Just a few steps to pair your pixel with your catalog. There are 2 ways to pair pixel with a catalog: From Facebook business settings Go the [Catalog tab in the Business settings](https://business.facebook.com/settings/prVery popular