❌ Decline Button Customization

Consentik Cookie for Shopify gives you full control over the Decline button’s appearance and behavior, ensuring your store’s cookie banner and privacy experience are both user-friendly and compliant.

What is the Decline Button?

The Decline button allows your website visitors to refuse non-essential cookies. Customizing how this button works helps you respect user preferences, maintain compliance, and deliver a smooth experience.

Decline Button Visibility Options

You can choose where the Decline button appears in your cookie management interface:

• Disable Decline Button: Hide the Decline option if you do not want to offer it.
• Show on Cookie Banner: Display the Decline button directly on the cookie consent banner.
• Show in Preferences Popup: Place the Decline button within the preferences popup only.
• Show on Both: Make the Decline button available in both the banner and preferences popup for maximum visibility.

This flexibility lets you decide how and where users can decline non-essential cookies.

Decline Button Actions

Consentik allows you to define what happens when a visitor clicks the Decline button. Choose the action that aligns with your privacy approach:

1. Accept Necessary Cookies Only (Recommended)

• Only the cookies needed for the website to function will be accepted.
• All other (non-essential) cookies remain disabled.
• Tip: It’s best to update the Decline button label (e.g., “Accept Necessary Only”) so users clearly understand the action.

2. Temporarily Hide the Banner

• The cookie banner will be temporarily hidden after clicking Decline, but may reappear later based on your configuration (e.g., after page reload or session end).

3. Hide the Banner Permanently

• The banner will be closed and will not show again for that visitor, providing a cleaner experience.

4. Redirect User to Another Page

• After clicking Decline, the user is redirected to a different page (for example, your privacy policy or a goodbye page).
• You can configure the specific URL for the redirect.

How to Configure Decline Button Behavior

1. Open the Consentik App in Shopify.
2. Navigate to the Settings -> Behavior -> Decline behavior section.
3. Choose Decline Button Visibility:

• • Disable, show on banner, show in preferences popup, or show in both.

4. Select Decline Action:

• • Accept necessary cookies only (and update button text if desired)
  • Temporarily hide banner
  • Hide banner permanently
  • Redirect to another page (enter the redirect URL)

5. Customize the Decline Button Label to make its action clear to users, especially if you select “accept necessary cookies only.”
6. Save your settings and test on your storefront.

Tips

• Clarity is Key: Always use clear, descriptive labels for the Decline button so users know what will happen.
• Compliance: Consult cookie regulations relevant to your market to ensure your Decline options meet legal requirements.
• Redirect Thoughtfully: If using the redirect option, send users to a helpful page (such as your privacy policy) instead of a blank or error page.

Updated on: 31/05/2025