Articles on: Support

How to Add User Permissions in BigCommerce?

Step 1: After logging in, choose “Account Settings” and then select Users

Step 2: Click on “Create an account”, now fill in user information

The basic information about the user is in “User Details”.

Enter the new user’s email address, set status, and select preferred control panel language or select the default language depending in the user’s browser.

Select a User Role for the user, you can see in the list of the section like below:

Step 3: Choose the segments of the permissions being in the creating user

Within minutes of creating the account, the new user will be sent an email message asking them to verify their address and create a password afterward. The subject line of this email confirmation is “Confirm your BigCommerce account”.

If the message is not in their inbox, the user might need to check their spam or junk folders. In case the issue persists, you may need to use an alternative email address for the user account.

If the email address is being used on a user account on another BigCommerce store, a new email is sent to notify them that they’ve been added to this store.

To enable user permissions, navigate to Account Settings, then Users, and select the user you want to edit by clicking on the symbol of the “Action”. Check the box next to the permissions you’d like to enable, then save your changes.

Users won’t be able to create new storefront channels or edit any existing channels unless these permissions are enabled.

Updated on: 31/10/2022

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