Session Recording
The Records feature is the foundation of Blockify Records & Replay, enabling you to capture detailed visitor sessions on your Shopify store. These recordings provide a rich source of data to analyze how customers interact with your site, identify pain points, and optimize the shopping experience.
Blockify automatically records a wide range of visitor interactions, including:
Clicks and Mouse Movements: Track where visitors click and how they move their mouse, revealing which elements attract attention.
Scrolling Behavior: Understand how far visitors scroll on each page, helping you evaluate content visibility.
Page Navigation: See the exact path visitors take as they browse your store, including entry and exit pages.
Session Duration: Measure how long each visitor spends on your site.
Cart Activity: Monitor when items are added or removed from the cart.
Checkout Steps: Track visitor progress through the checkout process, including abandoned carts.
Device and Browser Information: Know what devices and browsers your visitors use to optimize compatibility.
Session recordings provide a direct window into your customers’ experiences, allowing you to:
Identify UX Issues: Spot confusing navigation, broken links, or slow-loading pages that frustrate visitors.
Understand Customer Behavior: See what products or pages attract the most attention and where visitors hesitate.
Improve Conversion Rates: Detect where visitors abandon carts or checkout and optimize those steps.
Enhance Customer Support: Quickly resolve issues by reviewing the exact session during which a problem occurred.
Validate Marketing Efforts: Confirm the effectiveness of campaigns by tracking visitor engagement.
Prevent Fraudulent Activities: Monitor suspicious behaviors in real-time or through session reviews to detect and prevent potential fraud, protecting your store and customers.
What Does Blockify Record?
Blockify automatically records a wide range of visitor interactions, including:
Clicks and Mouse Movements: Track where visitors click and how they move their mouse, revealing which elements attract attention.
Scrolling Behavior: Understand how far visitors scroll on each page, helping you evaluate content visibility.
Page Navigation: See the exact path visitors take as they browse your store, including entry and exit pages.
Session Duration: Measure how long each visitor spends on your site.
Cart Activity: Monitor when items are added or removed from the cart.
Checkout Steps: Track visitor progress through the checkout process, including abandoned carts.
Device and Browser Information: Know what devices and browsers your visitors use to optimize compatibility.
Why Use Session Recording?
Session recordings provide a direct window into your customers’ experiences, allowing you to:
Identify UX Issues: Spot confusing navigation, broken links, or slow-loading pages that frustrate visitors.
Understand Customer Behavior: See what products or pages attract the most attention and where visitors hesitate.
Improve Conversion Rates: Detect where visitors abandon carts or checkout and optimize those steps.
Enhance Customer Support: Quickly resolve issues by reviewing the exact session during which a problem occurred.
Validate Marketing Efforts: Confirm the effectiveness of campaigns by tracking visitor engagement.
Prevent Fraudulent Activities: Monitor suspicious behaviors in real-time or through session reviews to detect and prevent potential fraud, protecting your store and customers.
Updated on: 29/05/2025
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