Collect Google customer reviews after checkout in Shopify using Trustify
To collect customer reviews after checkout using Google Reviews app by Trustify, please following these steps:
- Embeded the app block to the store
- Step 1: Go to the page “Collect Review”
- Step 2: Click the “Add to Thank You Page” or “Add to Order status page” button to redirect to the Thank You page. On the Thank You page, add the “Ask for Reviews” block from Trustify to any position in the store you desire.
- Remember to click the save button to complete every your setup
[](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_mazed4.png)
- Customize the review request form
- You can customize the review request form directly on the Theme Editor. Remember to click the save button to complete every your setup
- Explain setting fields:
If you select the option 3-star, it means that
- From 4-star to 5-star: when users rate 4 & 5, they will be redirected to Positive direct link
- From 1-star to 3-star: when users rate 1,2,3*, their rating will be list in the app |
Positive direct link | TThe link customers will be redirected to when they give a positive rating. |
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Rating icon | There is 5 types of rating icons: Star/ Diamond/ Pets/ Coffee/ Plants |
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Empty rating color | Color code for empty rating |
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Selected rating color | Color code for selected rating |
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https://prnt.sc/v9KTe6Zbf9EU | |
Body content |
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Submit button | Text for the submit button |
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Review content place holder |
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Thank you text |
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- View reviews on the app
All reviews your customers rate on the review form after Checkout will be listed in the app.
If you want to configure the app, please contact us via live chat or support email [email protected]. Our team will access you instantly for customizing for you.
Updated on: 13/08/2025
Thank you!