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Emails

Customize emails effortlessly with auto language detection and tailored language versions for effective communication.


1. Language Setting


This help you change the some defaults information in email. This works on Auto-response Email


Go to Template -> Select your active email -> Language settings


Note: You can edit your inactive template. When you save your edits, it will be activated and replace your current template.



Each language is a distinct version of the email template


You can change information from English into your language. Click save when you're done. New information will be updated to template settings.



2. Multi-Language


At the initiation, a default language, British/English, is preset. You can add 1 or more language versions to the PDF template. Each language version contains a distinct list of text labels via email template, displayed in the form of text fields.



Each language is a distinct version of the email template


Add a language version: You can add 1 or more language versions by clicking on the ➕ icon on the right of the language tabs. As a result of adding more language versions to this feature, the Quote Detail feature will present these options while you are trying to send either an auto-responder email or a quotation email to your customers.



You can add 1 or more language versions to the email template


Delete a language version: You can remove a language version by clicking on the Delete button of the corresponding language tab.



3. Auto Detect Language


While this function is not available for admin notification emails, it works for the auto-response email.



For Auto-response emails:


When activated, it automatically detects the customer's language and sends the auto-responder in that language. However, there is a precondition to be met that is you must have the corresponding language version available in your language setting list.


For example, if a French customer submits a quote request, and you already have a French version of the auto-response email, the email will be sent in French.






Updated on: 04/09/2025

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