Features related FAQ
- What are the differences between the blacklist and the whitelist?
 
Please check the comparison table below:
Category  | Blacklist  | Whitelist  | 
|---|---|---|
Function  | All items in the blacklist will be blocked from your website  | All items in the whitelist will always have access to your website  | 
Hierachy  | Adhere to items in the whitelist  | Override items in the blacklist  | 
Priority  | Low  | High  | 
Exception  | Items will not be blocked if they're also on the whitelist  | Items will still be blocked if they use VPN/Proxy connections  | 
A quick way to understand how they work together is: If you add Australia into the blacklist and an Australian IP address to the whitelist, only that Australian IP address will have access to your website (others will be blocked).
- What happens when you block and redirect the same IP address or a country?
 
When you both block and redirect the same IP address or a country, whichever rule you add first will be applied to your store.
For example: If you block country A first, then redirect users of country A to Google, the blocking rule will be applied to your store.
Updated on: 31/05/2025
Thank you!
