How to Accept a Collaborator Request on Shopify

When a collaborator request is sent to your store, you receive an email about the request and a notification on your Shopify Home. You can manage collaborator requests in the Users or Users and Permissions section of your Shopify admin. Follow the steps below to accept a collab request from our team.

• Step 1: From your Shopify admin, go to Settings

• Step 2: Click on "Users and Permissions" and scroll down the page, where you will find the request. You can also access the collab request from your Shopify notifications tab.

• Step 3: Click "Review request to review the request permissions

• Step 4: After reviewing the requested permissions, click "Accept request" at the bottom of the page**** to grant access to the requested permissions.

Note: If you are on the latest version of Shopify store, you can follow the outlined steps below to accept collaborator request.

• Step 1: From your Shopify admin, click on Settings from the bottom left corner of your screen

• Step 2: After opening the settings page, look to the lefthand side and click on "Users" then you will see the pending request(s)

• Step 3: Click on the pending request and click the option button on the righthandside of the request and select "Edit permission" to review the requested permissions

• Step 4: After reviewing the the requested permissions, click done and click "Accept request" from the top-righthand corner of the screen.

Updated on: 24/06/2025