Articles on: Facebook Reviews

How to fix the images broken in Facebook Reviews.

How to fix the images broken in Facebook Reviews.




Why are the images broken (once in a while)?

Facebook Reviews is designed to pull and update the reviews constantly so, in theory, you don't have to do that every single time you got new reviews or update.

But to be able to access the content of the review on your Page, Facebook grants our app with an access token. Please note that for security reasons, they just last for a period of time (around 60 days).

Once the access token expires,** reviews don't update and images will be broken**.

How to fix this case by yourself

In that case, kindly follow these steps (screenshot1) so FB gives us a new access token:

Go back to the app's step 1

Reconnect to your FB account

Select the Page and hit Get review

Updated on: 26/01/2022

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