Import media

This feature allows you to easily bring in images, videos or reels from Instagram or personal device to use in your storefront display



Import from Instagram media URL
Use this option to pull content directly from an Instagram post using its URL.

Go to Media library page, click Import media from Instagram


Copy the URL of the Instagram post you want to import, paste into the input field and click Find media. Remember to tick the checkbox to agree to the legal disclaimer, then Confirm.


Upon confirming, media will be listed into the table.

Import from device

Go to Media library page, click Import media from device


Choose any images or videos and select the media that you want to import into app by ticking into the checkbox



Upon confirming, media will be listed into the table.
To view media in full screen, click into the action View as follow:



Important note


Media has 2 statuses:
Active: Media is imported successfully and ready to be published on feed.
Inactive: Media has been deleted in your Shopify admin and cannot be displayed on feed anymore.

Updated on: 24/05/2025